At a Glance
- Tasks: Deliver exceptional customer service and inspire both customers and team members.
- Company: Join Timberland, a global leader in outdoor lifestyle apparel.
- Benefits: Enjoy 50% staff discounts, competitive salary, and comprehensive benefits.
- Other info: Flexible hours and tailored training for personal and professional growth.
- Why this job: Be part of a purpose-driven team that values sustainability and active lifestyles.
- Qualifications: 1+ year retail experience with a passion for fashion and customer interaction.
The predicted salary is between 12 - 15 £ per hour.
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a resourceful Sales Specialist to join our Timberland team based in Brent Cross, London. Our Sales Specialists (or Senior Sales Associates) are trailblazers on our shop floor. You will inspire our customers as well as our junior sales associates, helping maintain the highest standards on our shop floor.
How you’ll make a difference:
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store and passing this knowledge on to our junior associates
- Acting as a buddy to new starters, helping support their onboarding
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room
- Occasionally supporting the management team with opening and closing processes
What makes you the perfect Sales Specialist?
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store.
- You are passionate about our brand, fashion, and retail in general.
- You have at least 1+ year experience working on a fast-paced shop floor ideally from a fashion and/or lifestyle background.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are flexible when it comes to working weekends, evenings and holidays as necessary.
Moreover, you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
- We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Part-Time Retail Sales Specialist — Elevate Customer Experience employer: TIMBERLAND
Timberland, part of the VF family, is an exceptional employer located in Brent Cross, London, offering a vibrant work culture that prioritises employee growth and well-being. As a Sales Specialist, you will enjoy comprehensive benefits, including a generous staff discount, tailored training opportunities, and a supportive environment that encourages career ownership and personal development. Join us to be part of a team that values integrity, empathy, and diversity, all while inspiring customers to embrace sustainable and active lifestyles.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Sales Specialist — Elevate Customer Experience
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Timberland's history, values, and products. This will not only impress the hiring team but also help you connect with their mission of inspiring outdoor lifestyles.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This is key for a Sales Specialist role, so be ready to share those stories during your chat.
✨Tip Number 3
Be prepared to demonstrate your teamwork spirit! Timberland values collaboration, so think about how you've supported colleagues in the past. Whether it’s training new starters or helping out during busy times, share those moments.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Timberland family. Let’s get you that interview!
We think you need these skills to ace Part-Time Retail Sales Specialist — Elevate Customer Experience
Some tips for your application 🫡
Show Your Passion:Let your love for the brand and retail shine through in your application. We want to see your enthusiasm for delivering a fantastic customer experience, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in fast-paced environments before. We’re looking for those who can set a great example on the shop floor!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve provided excellent customer service or supported your colleagues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TIMBERLAND
✨Know Your Brand Inside Out
Before the interview, dive deep into Timberland's history, values, and product range. Understanding their commitment to sustainability and outdoor lifestyles will help you connect with the brand's purpose and show your genuine passion for what they stand for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about situations where you went above and beyond to create a memorable shopping experience, as this aligns perfectly with what they’re looking for in a Sales Specialist.
✨Be Ready to Inspire and Lead
Since you'll be acting as a buddy to new starters, think of ways you can demonstrate leadership during the interview. Share instances where you've mentored others or taken initiative on the shop floor, highlighting your hands-on mentality and enthusiasm.
✨Embrace Flexibility and Positivity
Timberland values a positive can-do attitude, so come prepared to discuss how you handle challenges and adapt to changing situations. Be ready to talk about your availability and willingness to work weekends and holidays, showing that you're committed to being a team player.
