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- Tasks: Lead the team, drive sales, and enhance customer experience in our Timberland store.
- Company: Join Timberland, a global leader in outdoor lifestyle apparel and footwear.
- Benefits: Enjoy competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Why this job: Develop your leadership skills and make a real impact in a fun, supportive environment.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Embrace a culture of diversity and growth with tailored training opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you looking for a chance to lead from the front and drive consumer experience in one of our stores? We are looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in Westfield White City, London. As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.
Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of our store.
How You’ll Make a Difference
- Supporting the management team to drive sales and profitability
- Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
- Making sure your store looks great, maintaining all retail operation standards in line with the brand's visual merchandising guidelines
- Ensuring operational policies and procedures are respected
- Understanding your store's KPIs and playing your part to ensure they are achieved
What makes you the perfect Store Supervisor?
- You love interacting with people.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You can talk to people, create a supportive (and fun) environment, that helps deliver the best service possible.
- You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
- Ideally you come from a retail background with some fashion or lifestyle experience.
- You have excellent written and verbal communication in both English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%). And we offer the same. Only different.
Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you. Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Supervisor in London employer: TIMBERLAND
Contact Detail:
TIMBERLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Timberland's values and mission. This will help you connect your personal experiences with their goals, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of a Store Supervisor, like coaching and motivating sales associates.
✨Tip Number 3
Show off your passion for customer service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your hands-on mentality and enthusiasm for delivering a fantastic experience.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Store Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with people and delivering great customer experiences. Share specific examples that highlight your passion for retail and teamwork.
Tailor Your CV: Make sure your CV is tailored to the Store Supervisor position. Highlight your relevant experience in retail, especially any leadership roles or responsibilities you've had. We’re looking for those who can motivate a team and drive sales, so make that clear!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so show us you can express your thoughts effectively in writing. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy and know how to navigate online platforms—an essential skill for the role!
How to prepare for a job interview at TIMBERLAND
✨Know the Brand Inside Out
Before your interview, make sure you research Timberland and its values. Understand their commitment to sustainability and how they connect with outdoor lifestyles. This will show your genuine interest in the brand and help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or inspired others. Highlight how you can create a supportive environment that drives sales and customer satisfaction.
✨Be Ready for Situational Questions
Expect questions that assess how you'd handle specific situations in the store. Think about scenarios like dealing with difficult customers or managing team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Dress the Part
Since you're applying for a role in retail, it's important to dress appropriately for the interview. Opt for smart-casual attire that reflects the Timberland brand. This not only shows your understanding of the company culture but also demonstrates your professionalism.