At a Glance
- Tasks: Lead a dynamic team to enhance customer experiences and drive sales.
- Company: Join Timberland, part of the global VF family, committed to sustainability.
- Benefits: Enjoy competitive salary, 50% staff discount, and comprehensive well-being benefits.
- Other info: Embrace a culture of belonging and continuous personal and professional growth.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join our Timberland team based in Cardiff. As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.
Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
How you’ll make a difference
- Leading, motivating and mentoring your store teams to drive a customer first approach.
- Implementing our established retail processes whilst looking for ways to improve them.
- Keeping on top of core retail operational procedures such as inventory, P&L etc.
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results.
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines.
What makes you the perfect Store Manager?
- You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that.
- Working in a store can be demanding, no problem for you, as you are resilient and self-driven.
- You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.
- You take pride in mentoring employees, seeing them grow and having fun too!
- You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.
- You have excellent written and verbal communication in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different. Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us in what we do.
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally.
- The opportunity to network with other Store Managers throughout Europe and with our head office.
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you liked what you have read and want to join our team then we would be keen to hear from you! Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
Store Manager — Lead Teams, Elevate Customer Experience in Cardiff employer: TIMBERLAND
Timberland, part of the VF family, is an exceptional employer that empowers Store Managers in Cardiff to lead dynamic teams and enhance customer experiences. With a strong commitment to employee growth through tailored training and a supportive culture, we offer competitive benefits including a generous staff discount and opportunities for career advancement across our iconic brands. Join us in fostering a diverse and inclusive workplace where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager — Lead Teams, Elevate Customer Experience in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Timberland's values and mission. Show us that you’re not just a fit for the role, but also for the team. We love candidates who resonate with our purpose of inspiring sustainable lifestyles.
✨Tip Number 2
Practice your leadership stories! As a Store Manager, you'll need to lead and motivate your team. Think of specific examples where you've successfully managed a team or improved customer experience. We want to hear how you’ve made a difference!
✨Tip Number 3
Be ready to discuss KPIs! Brush up on your understanding of performance metrics and how they relate to retail success. We’re keen to see how you can drive results and improve store performance based on data.
✨Tip Number 4
Don’t forget to ask questions! Show us your curiosity by preparing thoughtful questions about the role and the team. This not only demonstrates your interest but also helps you gauge if we’re the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager — Lead Teams, Elevate Customer Experience in Cardiff
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer experience shine through. We want to see how much you love helping customers and leading a team!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Store Manager role. Focus on your leadership skills and any achievements in driving sales or improving customer satisfaction.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at TIMBERLAND
✨Know Your Brand Inside Out
Before the interview, dive deep into Timberland's values, products, and sustainability efforts. Understanding the brand's mission will not only impress your interviewers but also help you align your answers with their core principles.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated your team to achieve sales targets or enhanced customer experiences. This will demonstrate your capability as a Store Manager.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you've used metrics to drive store performance and improve operations. This shows that you understand the business side of running a store.
✨Emphasise Customer Experience
Think of ways you've gone above and beyond for customers in previous roles. Share stories that illustrate your passion for creating memorable shopping experiences, as this aligns perfectly with Timberland's focus on customer satisfaction.
