At a Glance
- Tasks: Lead a team to create amazing customer experiences and drive sales.
- Company: Join Timberland, part of the global VF family, known for sustainable lifestyles.
- Benefits: Competitive salary, 50% staff discount, career growth, and tailored training.
- Why this job: Make a real impact in retail while nurturing your team's potential.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Embrace a culture of belonging and diversity in a supportive environment.
The predicted salary is between 30000 - 40000 £ per year.
Do you want to leave your mark and drive the consumer experience in one of our stores? We’re looking for an outstanding Store Manager to join our Timberland team based in Cardiff.
As a Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction. Timberland is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.
Our store managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but give our managers the freedom to try out new solutions to drive sales and enhance customer experience.
How You’ll Make a DifferenceWe expect that our Store Managers deliver memorable retail experiences by:
- Leading, motivating and mentoring your store teams to drive a customer first approach
- Implementing our established retail processes whilst looking for ways to improve them
- Keeping on top of core retail operational procedures such as inventory, P&L etc
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
You love interacting with customers. The joy of helping a customer find the perfect product is special and you get that. Working in a store can be demanding, no problem for you, as you are resilient and self-driven. You know how to develop a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!
You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising. You have excellent written and verbal communication in English (another language is a plus but not necessary). You are proficient in the use of MS Office and different POS systems. You are flexible when it comes to working weekends, evenings, and holidays as necessary.
On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.
What’s in it for you?We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we’re the total package. Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (we offer 50%!). And we offer the same. Only different.
Along with this you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands
- A supportive feedback-based culture where respect and integrity guide us in what we do
- Tailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally
- The opportunity to network with other Store Managers throughout Europe and with our head office
We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
If you liked what you have read and want to join our team then we would be keen to hear from you!
Store Manager in Cardiff employer: TIMBERLAND
Contact Detail:
TIMBERLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Cardiff
✨Tip Number 1
Get to know the company inside out! Research Timberland's values, products, and recent initiatives. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or improved customer satisfaction. We want to hear about those moments that showcase your skills as a Store Manager.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you reflect the Timberland brand. A smart, casual look that aligns with their outdoor lifestyle will help you make a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Store Manager in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love interacting with customers and driving sales. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your experience in retail operations, team leadership, and customer service. We’re looking for someone who can lead and inspire, so showcase those skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate excellent written communication, so make sure your spelling and grammar are spot on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Timberland team!
How to prepare for a job interview at TIMBERLAND
✨Know Your Brand Inside Out
Before the interview, make sure you’re well-versed in Timberland’s values and products. Familiarise yourself with their commitment to sustainability and how it shapes their customer experience. This will show your genuine interest and alignment with their mission.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved customer satisfaction. Highlighting your mentoring abilities will resonate well with their focus on developing a great team.
✨Understand Retail Metrics
Brush up on key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you’ve used metrics like sales figures and inventory levels to drive store performance. This shows you’re not just a people person but also a numbers-savvy manager.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy sales period. Practising your responses will help you demonstrate your problem-solving skills and customer-first approach effectively.