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- Tasks: Support the Store Manager in driving sales and delivering an exceptional customer experience.
- Company: Join Timberland, a brand committed to sustainability and community engagement.
- Benefits: Enjoy 50% staff discounts, competitive salary, bonuses, and tailored training opportunities.
- Why this job: Be part of a dynamic team that values respect, integrity, and personal growth.
- Qualifications: Experience in retail management, strong communication skills, and proficiency in MS Office required.
- Other info: Flexible working hours including weekends and holidays are necessary.
The predicted salary is between 28800 - 43200 £ per year.
Assistant Store Manager
Do you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?
We’re looking for a passionate Assistant Store Manager to join our Timberland team based in our Flagship Store on Oxford Street, London.
As an Assistant Store Manager, your input will be vital in supporting your Store Manager, helping contribute to the success of your store.
How you’ll make a difference
We expect that our Assistant Store Managers help deliver a memorable retail experience by:
- Driving sales and profitability in synergy with your Store Manager
- Motivating, mentoring, and coaching sales associates
- Assisting your Store Manager in implementing our established retail processes whilst looking for ways to improve them
- Staying on top of core retail operational procedures such as inventory, P&L etc.
- Reporting performance metrics and demonstrating your understanding of KPIs to improve your store results
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
- Providing cover in the store manager’s absence
What makes you the perfect Assistant Store Manager?
- You love interacting with customers and set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You are not afraid to take the initiative in the absence of your Store Manager.
- You know how to play a part in creating a great team who share your passion and vision for outstanding shopping experiences.
- You have experience in opening and closing a store, leading and motivating a team, and maximizing sales.
- You have excellent written and verbal communication skills in English (another language is a plus but not necessary).
- You are proficient in the use of MS Office and different POS systems.
- You are flexible when it comes to working weekends, evenings, and holidays as necessary.
What’s in it for you?
We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. Along with a competitive salary, an amazing bonus and pension scheme, and staff discounts (50%!), you will have:
- Career ownership, enabling you to build your knowledge and experience across different brands.
- A supportive feedback-based culture where respect and integrity guide us.
- Tailored training from an induction to ongoing online and face-to-face training sessions.
Free to Be
We strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates.
As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for all associates and applicants alike.
If you liked what you have read and want to join our team, we would be keen to hear from you!
Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.
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Contact Detail:
TIMBERLAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Timberland's brand values and customer service philosophy. Understanding what makes their retail experience unique will help you demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and mentored teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or sales.
✨Tip Number 3
Brush up on your knowledge of retail KPIs and operational procedures. Being able to speak confidently about how you can contribute to improving these metrics will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Timberland if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've driven sales or led a team. Use specific examples that demonstrate your ability to motivate and mentor others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and retail. Mention how your hands-on mentality and enthusiasm align with the company's values and how you can contribute to creating outstanding shopping experiences.
Showcase Your Skills: Emphasise your communication skills and proficiency with MS Office and POS systems. Provide examples of how you've used these skills in previous roles to improve store performance or enhance customer experience.
Highlight Flexibility: Mention your willingness to work weekends, evenings, and holidays. This shows your commitment to the role and your understanding of the retail environment's demands.
How to prepare for a job interview at TIMBERLAND
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to create a memorable shopping experience for customers.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading and motivating a team. Highlight instances where you successfully mentored colleagues or took the initiative in challenging situations, especially in the absence of a manager.
✨Understand Retail Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you have used metrics to drive sales and improve store performance in previous roles.
✨Emphasise Flexibility and Adaptability
Since the role requires working weekends and holidays, convey your willingness to be flexible with your schedule. Share examples of how you've adapted to changing circumstances in previous jobs to support your team and store operations.
