At a Glance
- Tasks: Welcome customers with a smile and deliver fast, friendly service.
- Company: Join a vibrant restaurant team that values positivity and teamwork.
- Benefits: Competitive hourly pay, flexible hours, and growth opportunities.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
- Why this job: Be part of a dynamic environment where your customer service skills shine.
- Qualifications: Previous customer service experience and a positive attitude are essential.
The predicted salary is between 12 - 12 £ per hour.
Location: M41 7ZA
Salary: Hourly paid
Job Type: Full-time & Part Time available
Hourly rate in line with National Minimum Wage and opportunity to grow with us.
Qualifications
- Positive team player with previous customer service experience in a dynamic fast‑paced environment
- Excellent communication skills
- Strong focus on the customer
- Flexible to work a range of hours (including early mornings, afternoons, evenings and weekends)
Responsibilities
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared, stored and preparation areas are maintained according to Health & Safety and Audit standards
- Carry out temperature checks and record as per company process
- Complete daily and weekly cleaning schedules as per cleaning chart
- Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhere to restaurant performance standards for crew stations and shift manager directions
- Be aware of the goals and targets of the restaurant to contribute towards achieving them
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including restocking of workstations
- Report all work related near misses, injuries and illnesses as soon as possible
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
Restaurant Team Member in Trafford employer: Tim Hortons
Join our vibrant team as a Restaurant Team Member, where we prioritise a positive work culture and offer flexible hours to suit your lifestyle. With competitive pay in line with the National Minimum Wage and ample opportunities for career growth, you'll thrive in an environment that values teamwork and exceptional customer service. Our commitment to maintaining high standards ensures a rewarding experience for both employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member in Trafford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tim Hortons. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tim Hortons
Don't be shy about reaching out to Tim Hortons directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Team Member in Trafford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tim Hortons and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tim Hortons
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
