At a Glance
- Tasks: Supervise team members, ensure excellent service, and maintain food quality.
- Company: Join a vibrant restaurant team in Kensington with a focus on guest satisfaction.
- Benefits: Flexible hours, tuition assistance, health plans, free gym membership, and discounts.
- Other info: Perfect for those seeking growth and flexibility in their work schedule.
- Why this job: Lead a dynamic team and enhance your leadership skills in a fast-paced environment.
- Qualifications: 1+ year of supervisory experience in a restaurant or customer service setting.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a Supervisor who is available to work mornings or evenings to join our team. A minimum of 1 year of experience is required. The restaurant Supervisor supports management in overseeing daily operations, leading team members, and ensuring excellent guest service. In this role, it will require an individual with strong leadership, communication, and organizational skills in a fast-paced environment.
Key Responsibilities
- Supervise and support team members during shifts
- Ensure excellent customer service
- Assist with opening and closing duties
- Monitor food quality and control
- Train and coach new team members
- Ensure compliance with company policies and procedures
- Handle cash and reports
- Maintain a positive and productive team environment
Qualifications
- Previous restaurant or customer service experience (required)
- Supervisor experience (1+ year required)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Reliable, punctual, and professional
- Flexible availability including evenings, weekends, and holidays
- Ability to stand for extended periods of time
What We Offer
- Flexible hours
- Tuition assistance
- Health, dental & vision plan
- Free gym membership
- Discount card (10+ locations)
Languages: English
Supervisor employer: Tim Hortons
Join our vibrant team in Kensington as a Supervisor, where we prioritise a supportive work culture that fosters growth and development. With flexible hours, comprehensive health benefits, and opportunities for professional advancement, we ensure our employees thrive both personally and professionally. Experience the unique advantage of working in a dynamic restaurant environment that values excellent guest service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tim Hortons. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Tim Hortons
Don't be shy about reaching out to Tim Hortons directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tim Hortons and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Tim Hortons
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
