At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service in a bustling restaurant.
- Company: Join a vibrant restaurant known for its excellent service and team spirit.
- Benefits: Enjoy flexible hours, tuition assistance, health benefits, and a free gym membership.
- Other info: Perfect for those looking to grow in a fast-paced, supportive environment.
- Why this job: Be a key player in creating memorable dining experiences while developing your leadership skills.
- Qualifications: Must have 1+ year of supervisory experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a Supervisor who is available to work mornings or evenings to join our team. A minimum of 1 year of experience is required. The restaurant Supervisor supports management in overseeing daily operations, leading team members, and ensuring excellent guest service. In this role, it will require an individual with strong leadership, communication, and organizational skills in a fast-paced environment.
Key Responsibilities
- Supervise and support team members during shifts
- Ensure excellent customer service
- Assist with opening and closing duties
- Monitor food quality and control
- Train and coach new team members
- Ensure compliance with company policies and procedures
- Handle cash and reports
- Maintain a positive and productive team environment
Qualifications
- Previous restaurant or customer service experience (required)
- Supervisor experience (1+ year required)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Reliable, punctual, and professional
- Flexible availability including evenings, weekends, and holidays
- Ability to stand for extended periods of time
What We Offer
- Flexible hours
- Tuition assistance
- Health, dental & vision plan
- Free gym membership
- Discount card (10+ locations)
Languages: English
Supervisor employer: Tim Hortons
Join our vibrant team in Kensington as a Supervisor, where we prioritise a supportive work culture that fosters growth and development. With flexible hours, comprehensive health benefits, and unique perks like a free gym membership and discounts at multiple locations, we are committed to creating a rewarding environment for our employees. If you are passionate about delivering excellent customer service and leading a dynamic team, this is the perfect opportunity for you.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know about openings. Sometimes, a personal connection can get you in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and have some examples ready to show off your skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows that you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in the restaurant industry. We want to see how your previous roles have prepared you for the Supervisor position, so don’t hold back on showcasing your leadership and customer service skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully led teams or improved guest experiences in the past.
Showcase Your Availability:Since we need someone flexible with their hours, make sure to mention your availability clearly in your application. Let us know when you can work, especially if you’re available for mornings or evenings!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Tim Hortons
✨Know the Role Inside Out
Before your interview, make sure you understand the Supervisor role thoroughly. Familiarise yourself with the key responsibilities like supervising team members and ensuring excellent customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Supervisor, strong leadership is crucial. Prepare examples from your past experience where you've successfully led a team or resolved conflicts. This will highlight your ability to manage a fast-paced environment and support your team effectively.
✨Practice Problem-Solving Scenarios
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing staff during busy shifts. Practising these scenarios can help you articulate your problem-solving skills and show that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes for new staff, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
