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- Tasks: Lead a passionate team and ensure exceptional customer service at Tim Hortons.
- Company: Join the vibrant team at Tim Hortons in Thornaby-on-Tees.
- Benefits: Competitive salary of £13.37+, bonus scheme, and professional growth opportunities.
- Other info: Dynamic work atmosphere with opportunities for career advancement.
- Why this job: Elevate guest experiences while developing your leadership skills in a supportive environment.
- Qualifications: Restaurant management experience or readiness for an assistant role with strong communication skills.
The predicted salary is between 27800 - 30000 £ per year.
Tim Hortons is seeking a Restaurant Shift/Floor Manager in Thornaby-on-Tees to lead a passionate team and ensure exceptional customer service. Ideal candidates possess restaurant management experience or a strong assistant role readiness, coupled with excellent communication and leadership skills.
You will be responsible for managing operations, driving quality and performance, and creating a supportive environment.
The position offers a competitive salary of £13.37+ with a bonus scheme, as well as opportunities for professional growth.
Shift Manager: Lead Team & Elevate Guest Experience employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager: Lead Team & Elevate Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who have worked at Tim Hortons. A friendly chat can lead to insider tips or even a referral that could boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to get comfortable with your responses and showcase your communication skills.
✨Tip Number 3
Showcase your passion for guest experience! During interviews, share specific examples of how you've elevated customer satisfaction in previous roles. This will demonstrate your commitment to the role and align with Tim Hortons' values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Shift Manager: Lead Team & Elevate Guest Experience
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about leading a team and enhancing the guest experience at Tim Hortons!
Highlight Relevant Experience: Make sure to showcase any restaurant management or assistant roles you've had. We’re looking for candidates who can demonstrate their leadership skills and operational know-how, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow and highlights your key strengths relevant to the Shift Manager position.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Tim Hortons!
How to prepare for a job interview at Tim Hortons
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Tim Hortons' menu and offerings. This shows your genuine interest in the brand and helps you answer questions about how you would enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or improved customer service. Highlight specific situations where your leadership made a difference, as this is crucial for the Shift Manager role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you faced challenges in a restaurant setting and how you resolved them. Being able to articulate your problem-solving skills will impress the interviewers and show that you can handle the pressures of managing operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.