At a Glance
- Tasks: Lead a dynamic team, manage schedules, and ensure top-notch customer service.
- Company: Join the vibrant Tim Hortons team in Ashurst Wood.
- Benefits: Earn £18.90 per hour with full-time hours and competitive pay.
- Other info: Enjoy a fast-paced environment with opportunities for growth.
- Why this job: Be a key player in a bustling coffee shop and make customers smile.
- Qualifications: 1 year of food service experience and strong people skills.
The predicted salary is between 39312 - 39312 € per year.
Tim Hortons in Ashurst Wood is looking for a full-time Supervisor to manage staff in a dynamic coffee shop environment. The role involves establishing work schedules, training staff, ensuring quality standards, and addressing customer concerns.
Candidates should have at least 1 year of experience in food service and demonstrate strong interpersonal skills. The position is physically demanding, requiring standing for extended periods with competitive pay of £18.90 per hour for a 40-hour work week.
Shift Lead - Food Service & Quality Coach employer: Tim Hortons
Tim Hortons in Ashurst Wood offers a vibrant work culture where team collaboration and customer satisfaction are at the forefront. As a Shift Lead, you will benefit from competitive pay, comprehensive training, and opportunities for career advancement within a supportive environment that values your contributions. Join us to be part of a dynamic team that prioritises quality service and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead - Food Service & Quality Coach
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at Tim Hortons. A personal connection can give you the inside scoop and help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to food service and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your interpersonal skills during the interview! Be friendly, approachable, and ready to discuss how you handle customer concerns and train staff effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Tim Hortons team.
We think you need these skills to ace Shift Lead - Food Service & Quality Coach
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your food service experience in your application. We want to see how your past roles have prepared you for managing staff and ensuring quality standards in a busy coffee shop environment.
Be Personable:Since strong interpersonal skills are key for this role, let your personality shine through in your written application. We love candidates who can connect with customers and create a positive atmosphere!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Shift Lead position. We appreciate when candidates show they’ve done their homework.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tim Hortons
✨Know Your Coffee and Food Service
Make sure you brush up on your knowledge of coffee and food service standards. Familiarise yourself with Tim Hortons' menu and any specific quality standards they uphold. This will show that you're genuinely interested in the role and understand what it takes to maintain high standards.
✨Demonstrate Leadership Skills
As a Shift Lead, you'll be managing staff, so be prepared to discuss your leadership style. Think of examples from your past experience where you've successfully trained or motivated a team. Highlight how you handle conflicts and ensure everyone is working towards the same goal.
✨Prepare for Customer Scenarios
Customer service is key in this role, so expect questions about how you would handle various customer concerns. Prepare some scenarios where you've turned a negative experience into a positive one. This will showcase your interpersonal skills and ability to think on your feet.
✨Show Your Commitment to Quality
Quality assurance is crucial in food service. Be ready to discuss how you ensure quality in your work and how you would train others to do the same. Mention any relevant experiences where you implemented quality checks or improved service standards in your previous roles.
