Location: M41 7ZA
Salary: Hourly paid
Job Type: Full-time & Part Time available
Hourly rate in line with National Minimum Wage and opportunity to grow with us.
Qualifications
- Positive team player with previous customer service experience in a dynamic fast‑paced environment
- Excellent communication skills
- Strong focus on the customer
- Flexible to work a range of hours (including early mornings, afternoons, evenings and weekends)
Responsibilities
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared, stored and preparation areas are maintained according to Health & Safety and Audit standards
- Carry out temperature checks and record as per company process
- Complete daily and weekly cleaning schedules as per cleaning chart
- Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhere to restaurant performance standards for crew stations and shift manager directions
- Be aware of the goals and targets of the restaurant to contribute towards achieving them
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including restocking of workstations
- Report all work related near misses, injuries and illnesses as soon as possible
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
Restaurant Team Member in Manchester employer: Tim Hortons
At Tim Hortons in Teeside, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With flexible scheduling options, opportunities for career advancement, and a commitment to employee well-being, we ensure that our staff can thrive both personally and professionally while delivering exceptional service to our guests.
