Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create exceptional guest experiences and provide friendly service in a fast-paced environment.
- Company: Join Tim Hortons, a beloved Canadian brand expanding across the UK with over 5,000 locations worldwide.
- Benefits: Enjoy competitive hourly pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a vibrant team delivering unique products and true Canadian hospitality while making customers smile.
- Qualifications: Previous customer service experience, excellent communication skills, and a positive, flexible attitude are essential.
- Other info: Positions available for both full-time and part-time roles, perfect for students or anyone looking to start their career.
Want to change up your career and join a company where there’s never a dull moment? Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us.
Tim Hortons is a part of Canada’s fabric with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the UK, with exciting plans to open hundreds of restaurants over the next 10 years.
We put customers at the forefront of everything we do. We are currently looking for outgoing Restaurant Team Members to join us on a permanent basis to maintain our exceptional brand. In return, you will be rewarded with an hourly rate in line with the National Minimum Wage and the opportunity to grow your career with us.
As a Restaurant Team Member, you will create exceptional guest experiences. Whether greeting guests or preparing bakery items, your energy and passion for guest service will make you a top team member in this fast-paced environment.
To apply, you should be a positive team player with previous customer service experience in a dynamic, fast-paced environment. Excellent communication skills, a customer-focused attitude, and flexibility to work various hours (including early mornings, afternoons, evenings, and weekends) are essential.
If you are passionate about customer service, thrive on customer satisfaction, and love coffee, we would love to hear from you!
Your key responsibilities include:
- Welcoming customers with a smile and being genuinely friendly
- Providing fast, friendly, and accurate service
- Resolving simple customer inquiries and referring complex issues to a Manager
- Ensuring food preparation and storage meet Health & Safety standards
- Carrying out temperature checks and recording results
- Completing cleaning schedules as per guidelines
- Maintaining quality, service speed, cleanliness, and sanitation standards
- Following restaurant performance standards and shift manager instructions
- Contributing to the restaurant’s goals and targets
- Maintaining operational and kitchen areas to ensure cleanliness and readiness, including restocking
- Reporting work-related incidents, near misses, injuries, or illnesses promptly
- Following procedures and safety instructions, including wearing PPE when required
Restaurant Team Member employer: Tim, Hortons
Contact Detail:
Tim, Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand and values. Understanding their commitment to customer service and Canadian hospitality will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your customer service experience by preparing specific examples of how you've handled challenging situations in the past. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for a Restaurant Team Member.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires availability during early mornings, evenings, and weekends, highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Prepare to express your passion for coffee and customer service. Sharing your enthusiasm for the products and the experience you want to create for customers can set you apart from other applicants.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Restaurant Team Member position. Tailor your application to highlight relevant experience in customer service and teamwork.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience. Use bullet points to make it easy to read, and include any specific achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Personalised Cover Letter: In your cover letter, express your passion for customer service and why you want to work at Tim Hortons. Mention your flexibility with working hours and how your skills align with the company's values of providing exceptional guest experiences.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Tim, Hortons
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Restaurant Team Member, being a team player is crucial. Highlight your ability to work well with others and share instances where you collaborated effectively in a fast-paced environment.
✨Be Prepared for Scenario Questions
Expect questions that assess how you would handle various customer service scenarios. Think about potential challenges you might face and prepare thoughtful responses that showcase your problem-solving skills.
✨Know the Brand
Familiarise yourself with Tim Hortons' values and offerings. Being knowledgeable about their menu and what sets them apart will show your genuine interest in the company and help you stand out as a candidate.
