At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand expanding rapidly in the UK.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for career growth.
- Other info: Flexible hours, including mornings and weekends, to suit your lifestyle.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and teamwork.
- Qualifications: Previous restaurant management experience and strong communication skills required.
The predicted salary is between 25000 - 35000 £ per year.
Restaurant Shift / Floor Manager
Location: WA5 7YA
Salary: £13.37+ Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like you to join us!
Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s fired up about hospitality and can support the Restaurant Manager in daily operations.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick‑service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever‑growing presence in the U.K. and exciting plans to expand across the UK over the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager who can join the team and ensure that we continue to have an exceptional brand. In return you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What you’ll do:
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those operational bits
What we’re looking for:
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands‑on, can‑do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast‑paced? You thrive in it!
- Excellent communication and leadership skills
So what’s in it for you?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding team
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
Restaurant Shift / Floor Manager in Warrington employer: Tim Hortons
Tim Hortons is an exceptional employer that values its employees and fosters a vibrant work culture focused on teamwork and customer satisfaction. With competitive salaries, a bonus scheme, and ample opportunities for career growth within a rapidly expanding brand, you will be part of a dynamic team dedicated to delivering outstanding service in a fast-paced environment. Join us in WA1 1QB and be part of our exciting journey as we continue to grow across the UK!
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift / Floor Manager in Warrington
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a perfect fit for the team.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you motivated staff or improved team performance, as this is crucial for the Restaurant Shift/Floor Manager position.
✨Tip Number 3
Research common challenges faced in the restaurant industry, particularly in quick service environments. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your understanding of sales strategies and customer engagement techniques. Think of ways you've previously driven sales or enhanced customer experiences, as this will resonate well with the responsibilities of the role.
We think you need these skills to ace Restaurant Shift / Floor Manager in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the restaurant and customer service sectors. Emphasise any leadership roles or management experience, as well as your ability to work in fast-paced environments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your enthusiasm for working with Tim Hortons. Mention specific examples of how you've led teams or improved customer satisfaction in previous roles.
Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as communication, team leadership, and operational efficiency. Use concrete examples to demonstrate these skills in action.
Show Your Flexibility:Since the role requires flexibility in working hours, make sure to mention your availability in your application. Highlight your willingness to work early mornings, evenings, and weekends to meet the needs of the restaurant.
How to prepare for a job interview at Tim Hortons
✨Show Your Leadership Skills
As a potential Restaurant Shift/Floor Manager, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Focus
Tim Hortons places a strong emphasis on customer service. Be prepared to discuss how you've prioritised customer satisfaction in previous roles and provide examples of how you handled difficult situations with customers.
✨Understand the Business
Familiarise yourself with Tim Hortons' menu, values, and operational standards. Showing that you understand their business model and can contribute to driving sales will impress the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Prepare by thinking of situations where you had to make quick decisions or manage a busy shift effectively.
