At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a globally recognised coffee brand with over 5,000 locations worldwide.
- Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
- Other info: Work various shifts, including mornings and weekends, in a fast-paced environment.
- Why this job: Be part of an expanding brand focused on customer satisfaction and team development.
- Qualifications: Previous restaurant management experience is essential; flexibility and strong communication skills are a must.
The predicted salary is between 26700 - 35000 £ per year.
Shift Manager – Tim Hortons UK
Location:LE19 1WW
£13.37 per hour Performance Bonus | 30 Hour Contract | Growth & Leadership Opportunities
At Tim Hortons, we are big enough to offer you a massive career, but small enough to know your name.
We are looking for a Manager who is ready to lead and run it as their own.
The Deal
Salary £13.37 per hour + performance related bonus opportunities.
The Growth: We are constantly growing. Today you're a Shift Manager; tomorrow you could be a Store Manager or part of another key department within Tim Hortons.
The Vibe: Fast-paced, fun, and fresh. No two days are the same.
What we need from you
Experience: You have run a busy shift in a restaurant, coffee shop, QSR or worked in a business where you’ve managed a team of people.
Energy: You don't hide in the office. You’re on the floor, leading your team from the front.
Standards: You hate bad coffee, poor service and cold food as much as we do.
Why join us?
Because you’re tired of being a cog in a machine. You want to build a team, drive sales, and actually enjoy coming to work.
Please note.
We pride ourselves on equal opportunities; however, we are not in a position to consider candidates who require sponsorship to work in the UK. Only applicants with the eligible right to work status will be considered.
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Restaurant Shift / Floor Manager in Leicester employer: Tim Hortons
Tim Hortons is an excellent employer, offering a vibrant work culture where team members are valued and supported. With flexible hours, comprehensive health plans, tuition assistance, and unique perks like a free gym membership and discount card, employees can thrive both personally and professionally at our Kensington location. Join us to lead a dedicated team and make a meaningful impact on guest experiences while enjoying opportunities for growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift / Floor Manager in Leicester
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Network with current or former employees of Tim Hortons. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and show that you’re genuinely interested in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led a team or improved customer satisfaction. Highlighting these achievements will showcase your leadership skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. Since the role requires working various shifts, sharing experiences where you've successfully managed changing schedules or high-pressure situations will show that you can handle the demands of the job.
We think you need these skills to ace Restaurant Shift / Floor Manager in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles or responsibilities you've had, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer satisfaction and team leadership. Mention specific experiences that demonstrate your skills in managing staff and driving sales, and express your enthusiasm for joining Tim Hortons.
Highlight Key Skills:In your application, focus on key skills such as communication, flexibility, and problem-solving. Provide examples of how you've successfully handled customer complaints or improved team performance in previous roles.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a management role.
How to prepare for a job interview at Tim Hortons
✨Show Your Leadership Skills
As a potential Restaurant Shift/Floor Manager, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved customer satisfaction.
✨Understand the Brand
Familiarise yourself with Tim Hortons' values and mission. Show your passion for the brand by discussing what you love about their coffee and customer service approach. This will highlight your enthusiasm and alignment with their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of situations you've faced in previous roles and how you managed them effectively, focusing on outcomes and lessons learned.
✨Emphasise Flexibility and Teamwork
Highlight your flexibility in working various shifts and your ability to collaborate with diverse teams. Discuss how you adapt to changing environments and support your colleagues, which is essential in a fast-paced restaurant setting.
