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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand expanding rapidly in the UK.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for career growth.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and teamwork.
- Qualifications: Previous restaurant management experience is essential; flexibility and strong communication skills are key.
- Other info: Work various shifts and be a vital part of our exciting expansion journey.
The predicted salary is between 26700 - 40000 £ per year.
Restaurant Shift / Floor Manager
Location: G68 9NE
Salary: £12.82+ Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people likeyou to join us!!
Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick‑service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever‑growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
WHAT YOU’LL DO:
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
WHAT WE’RE LOOKING FOR:
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands‑on, can‑do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast‑paced? You thrive in it!
- Excellent communication and leadership skills
SO..WHAT\’S IN IT FOR YOU?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
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Restaurant Shift / Floor Manager employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' values and customer service philosophy. Understanding their approach to customer satisfaction will help you align your responses during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Network with current or former employees of Tim Hortons. They can provide valuable insights into the company culture and what it takes to succeed as a Restaurant Shift/Floor Manager, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led a team or improved customer service. Highlighting these instances will showcase your leadership skills and ability to thrive in a fast-paced environment.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. Since the role requires working various shifts, showing that you can manage different schedules and remain composed under pressure will be crucial in impressing the hiring team.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your enthusiasm for coffee and customer service, and explain how your skills align with the responsibilities of a Restaurant Shift/Floor Manager.
Highlight Key Skills: In your application, focus on key skills such as communication, problem-solving, and flexibility. Provide examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Tim Hortons
✨Show Your Leadership Skills
As a potential Restaurant Shift/Floor Manager, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Service Experience
Customer satisfaction is key in this role. Be prepared to discuss how you've prioritised customer service in previous positions, including any strategies you used to enhance the customer experience and handle complaints effectively.
✨Understand the Business
Familiarise yourself with Tim Hortons' brand, values, and menu offerings. Showing that you understand their business model and can align with their goals will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Prepare by thinking of situations where you had to make quick decisions or adapt to changing circumstances in a fast-paced environment.
