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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand expanding rapidly in the UK.
- Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for career growth.
- Why this job: Be part of a vibrant culture focused on customer satisfaction and teamwork.
- Qualifications: Previous restaurant management experience and strong leadership skills are essential.
- Other info: Flexible hours required, including mornings, evenings, and weekends.
The predicted salary is between 26700 - 40000 £ per year.
Overview
Restaurant Shift / Floor Manager
Location: MK4 4DD
Salary: £12.82+ Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people like you to join us!!
Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What you’ll do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back-of-house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
What we’re looking for
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands-on, can-do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast-paced? You thrive in it!
- Excellent communication and leadership skills
What’s in it for you
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
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Restaurant Shift / Floor Manager employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you motivated staff or improved team performance, as this is crucial for the Restaurant Shift/Floor Manager position.
✨Tip Number 3
Research common challenges faced in fast-paced restaurant environments and think about how you would address them. Being able to articulate your problem-solving strategies will show that you can handle the pressures of the role effectively.
✨Tip Number 4
Network with current or former employees of Tim Hortons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the application process.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles or management experience, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and team leadership. Mention specific examples from your previous roles that demonstrate your skills and how they align with the responsibilities of a Restaurant Shift / Floor Manager.
Highlight Key Skills: In your application, focus on key skills such as communication, flexibility, and problem-solving. These are essential for the role and should be evident in your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tim Hortons
✨Show Your Leadership Skills
As a potential Restaurant Shift / Floor Manager, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully led a team, resolved conflicts, or improved customer satisfaction.
✨Understand the Brand
Familiarise yourself with Tim Hortons' values and mission. During the interview, express your enthusiasm for the brand and how you can contribute to its growth in the UK. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints. Think of situations you've faced in previous roles and how you managed them, focusing on your approach to maintaining customer satisfaction.
✨Highlight Your Flexibility
Since the role requires working various shifts, emphasise your flexibility and willingness to adapt to different schedules. Mention any previous experience where you successfully managed varying hours, showcasing your commitment to the role.
