At a Glance
- Tasks: Create amazing guest experiences and serve delicious food in a fast-paced environment.
- Company: Join Tim Hortons, a beloved Canadian brand expanding across the UK.
- Benefits: Competitive hourly pay, flexible hours, and career growth opportunities.
- Other info: Exciting plans for expansion with hundreds of new restaurants opening soon.
- Why this job: Be part of a vibrant team and share your passion for coffee and customer service.
- Qualifications: Previous customer service experience and a positive, energetic attitude.
The predicted salary is between 12 - 12 € per hour.
Location: BT36 7QN
Salary: Hourly paid
Job Type: Full time available (Mon-Fri)
Want to change up your career and join a company where there’s never a dull moment? Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us.
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand.
In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Member you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best-loved bakery items that our guests have come to enjoy, your energy and passion for guest service is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast-paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends). If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!
Your key responsibilities as Restaurant Team Member include:
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared and stored and preparation areas are maintained according to Health
Restaurant Team Member in Newtownabbey employer: Tim Hortons
Tim Hortons is an exceptional employer that offers a vibrant work culture where every day brings new opportunities to connect with customers and colleagues alike. With a commitment to employee growth, we provide training and career advancement opportunities as we expand across the UK, all while fostering a supportive environment that celebrates Canadian hospitality. Join us in BT36 7QN and be part of a team that values your passion for customer service and rewards your dedication with competitive pay and a chance to thrive in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tim Hortons. Understand their values and what makes them unique in the market. This will help you connect with the team during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating exceptional guest experiences, think of examples from your past jobs where you went above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining the Tim Hortons family.
We think you need these skills to ace Restaurant Team Member in Newtownabbey
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your love for coffee. A bit of charm goes a long way!
Tailor Your Experience:Make sure to highlight any previous customer service experience you have. We’re looking for team players who thrive in fast-paced environments, so mention specific examples that showcase your skills and adaptability.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Restaurant Team Member role. Remember, we’re all about efficiency!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Tim Hortons. We can’t wait to hear from you!
How to prepare for a job interview at Tim Hortons
✨Know the Brand
Before your interview, take some time to research Tim Hortons. Understand their values, menu items, and what makes them unique in the UK market. This knowledge will not only impress your interviewers but also help you align your answers with the company’s ethos.
✨Show Your Customer Service Skills
Since the role is all about providing exceptional guest experiences, be ready to share specific examples from your past customer service roles. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace.
✨Demonstrate Team Spirit
As a Restaurant Team Member, being a positive team player is crucial. Prepare to discuss how you’ve collaborated with others in fast-paced environments. Highlight any experiences where teamwork led to success, as this will show you’re a great fit for their dynamic team.
✨Be Ready for Flexibility Questions
Tim Hortons needs team members who can work various shifts, including early mornings and weekends. Be prepared to discuss your availability and willingness to adapt to different schedules. Showing that you’re flexible will make you stand out as a candidate.
