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- Tasks: Welcome customers, provide fast service, and keep the café clean and safe.
- Company: Popular coffee chain known for its vibrant atmosphere and friendly team.
- Benefits: Hourly pay at National Minimum Wage and career advancement opportunities.
- Why this job: Join a fun team and make customers' days brighter with your service.
- Qualifications: Customer service experience and great communication skills are a must.
- Other info: Flexible hours to fit around your studies or other commitments.
The predicted salary is between 11 - 13 £ per hour.
A popular coffee chain in Gravesend is seeking dynamic individuals for the role of Restaurant Team Member. Responsibilities include welcoming customers, ensuring fast and friendly service, and maintaining cleanliness and safety standards.
Ideal candidates should have prior customer service experience, excellent communication skills, and flexibility to work various shifts. This position offers hourly pay aligned with National Minimum Wage and opportunities for career advancement within the growing company.
Guest Experience Champion - Café Team Member (Flexible Hours) in Gravesend employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Champion - Café Team Member (Flexible Hours) in Gravesend
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and observe how the team interacts with customers. This will help you understand their service style and give you some great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about customer experience, think of examples from your past jobs where you’ve gone above and beyond for a customer. We want to hear those stories that show off your communication skills!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. Show that you’re willing to work various shifts, as this will make you a more attractive candidate for the café team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to be a Guest Experience Champion!
We think you need these skills to ace Guest Experience Champion - Café Team Member (Flexible Hours) in Gravesend
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your love for coffee.
Tailor Your Experience: Make sure to highlight any previous customer service experience you have. We’re looking for dynamic individuals, so share specific examples of how you've provided excellent service in the past!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff—your skills and why you’d be a great fit for our café team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tim Hortons
✨Know the Company
Before your interview, do a bit of homework on the coffee chain. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about guest experience, be ready to share specific examples from your past customer service roles. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to provide fast and friendly service.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle an unhappy customer?' or 'What does excellent customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
Even though it’s a café environment, first impressions matter! Dress smart-casual to show that you take the opportunity seriously. A neat appearance reflects your respect for the role and the company.
