Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing restaurant operations and ensuring exceptional guest experiences.
- Company: Join Tim Hortons, a beloved Canadian coffee and fast-food chain.
- Benefits: Enjoy discounted food and store discounts while working full-time.
- Why this job: Be part of a dynamic team, develop leadership skills, and make a real impact.
- Qualifications: Proven supervisory experience in food service and strong customer service skills required.
- Other info: Full-time position with flexible 8-hour shifts, available all week.
The predicted salary is between 30000 - 42000 £ per year.
The Tim Hortons Management positions assist in managing all aspects of a restaurant's operation to ensure that Tim Hortons standards around people, product, cleanliness, and an exceptional guest experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.
- People Management
- Assists in recruiting new team members, training, developing, motivating, and encouraging a team to achieve targets.
- Provides ongoing performance feedback and conducts regular performance reviews.
- Helps build the restaurant's 'bench strength' by identifying and developing high potential employees for progression.
- Communicates with all shifts on daily operations and critical areas of focus.
- Assists with establishing and enforcing security procedures to reduce theft and ensure safety.
- Financial Management
- Helps plan and work to budgets, maximise profits, and achieve sales and transaction targets.
- Controls food, paper, and labour costs.
- Responsible for daily cash procedures and financial reporting.
- Operational Management
- Assists with ordering supplies and maintaining the building and cleanliness.
- Ensures compliance with applicable legislation including food safety, health and safety, and employment standards.
- Enforces Tim Hortons operating procedures.
- Maintains high standards of guest experience and resolves guest complaints.
- Supports incentive programs and manages team member scheduling.
- Health & Safety
- Works in compliance with health and safety legislation.
- Uses protective equipment as required.
- Reports injuries, unsafe conditions, and incidents.
- Enforces safety policies and procedures.
- Assists in incident investigations and safety improvements.
Qualifications
- Proven supervisory experience in food service.
- Strong team management and customer service skills.
- Proficient in POS systems, especially Micros POS.
- Knowledge of food handling and restaurant management.
- Experience in food preparation and cooking.
- Familiarity with bartending, hotel, and barista operations.
- Ability to conduct interviews and train staff effectively.
Job Types: Full-time, Permanent
Pay: $19.20 per hour
Expected hours: 35–40 per week
Benefits: Discounted food and store discount
Schedule: 8-hour shifts, Monday to Sunday, all 7 days availability required
Location: London, ON
Workplace information: On-site
Terms of employment: Permanent, full-time, starting as soon as possible, 1 vacancy
diversity manager employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land diversity manager
✨Tip Number 1
Network with current and former employees of Tim Hortons. Reach out on LinkedIn or attend local events to learn more about the company culture and what they value in a diversity manager.
✨Tip Number 2
Familiarise yourself with the latest trends in diversity and inclusion within the food service industry. Being knowledgeable about current best practices can set you apart during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed diverse teams in the past. Highlight your experience in training and developing team members from various backgrounds.
✨Tip Number 4
Show your passion for creating an inclusive environment by sharing ideas on how you would implement diversity initiatives at Tim Hortons. This proactive approach can impress hiring managers.
We think you need these skills to ace diversity manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Diversity Manager position at Tim Hortons. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in team management, customer service, and any diversity initiatives you've been involved in. Use bullet points for clarity and focus on achievements that demonstrate your capability.
Write a Strong Cover Letter: Your cover letter should express your passion for diversity and inclusion within the workplace. Mention specific examples of how you've successfully managed teams or implemented diversity programs in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tim Hortons
✨Showcase Your People Management Skills
As a diversity manager, it's crucial to demonstrate your ability to recruit, train, and motivate a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to inclusivity and performance feedback.
✨Understand Financial Management Basics
Familiarise yourself with budgeting, profit maximisation, and cost control, as these are key aspects of the role. Be ready to discuss how you have contributed to financial success in previous positions, particularly in food service.
✨Emphasise Compliance Knowledge
Highlight your understanding of health and safety legislation, food safety standards, and employment regulations. Prepare to discuss how you've ensured compliance in past roles and how you would implement these standards at Tim Hortons.
✨Prepare for Operational Challenges
Think about potential operational challenges that may arise in a restaurant setting and how you would address them. Be ready to share your strategies for maintaining cleanliness, managing supplies, and ensuring an exceptional guest experience.
