Coffee Shop Floor Supervisor — Lead & Quality Champion

Coffee Shop Floor Supervisor — Lead & Quality Champion

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Tim Hortons

At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch service and smooth daily operations.
  • Company: Join the vibrant Tim Hortons family in Slapewath.
  • Benefits: Enjoy a competitive salary and the chance to grow your career.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Be a key player in creating memorable coffee experiences for customers.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 24000 - 30000 £ per year.

Tim Hortons in Slapewath is seeking a full-time, permanent shop supervisor to lead a coffee shop team on site.

You will organize day-to-day operations, ensure service quality, and meet budget and inventory targets.

Responsibilities include scheduling, supervising 5–10 staff, training for food preparation, sanitation and safety, handling customer concerns, and maintaining records.

This role requires a reliable, team-focused leader in a fast-paced environment.

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Coffee Shop Floor Supervisor — Lead & Quality Champion employer: Tim Hortons

Tim Hortons is an excellent employer, offering a vibrant work culture where team members are valued and supported. With flexible hours, comprehensive health plans, tuition assistance, and unique perks like a free gym membership and discount card, employees can thrive both personally and professionally at our Kensington location. Join us to lead a dedicated team and make a meaningful impact on guest experiences while enjoying opportunities for growth and development.

Tim Hortons

Contact Details:

Tim Hortons Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Coffee Shop Floor Supervisor — Lead & Quality Champion

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Tim Hortons. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Tim Hortons

Don't be shy about reaching out to Tim Hortons directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Coffee Shop Floor Supervisor — Lead & Quality Champion

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Leadership Skills
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Tim Hortons and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Tim Hortons

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!