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- Tasks: Create amazing guest experiences and serve delicious food in a fast-paced environment.
- Company: Join a vibrant restaurant team that values energy and passion.
- Benefits: Flexible hours, competitive pay, and a fun work atmosphere.
- Other info: Great opportunity for growth and to be part of a dynamic team.
- Why this job: Be the friendly face that makes customers smile and enjoy their meals.
- Qualifications: Previous customer service experience and a positive attitude are essential.
The predicted salary is between 12 - 12 £ per hour.
As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member, you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
Your key responsibilities as Restaurant Team Member include:
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
- Carry out temperature checks and record as per company process
- Complete daily and weekly cleaning schedules as per cleaning chart
- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Being aware of the goals and targets of the restaurant to ensure your actions contribute towards achieving them
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
- Report all work related near misses, injuries and illnesses as soon as possible
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
Restaurant Team Member in Brighton employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member in Brighton
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in and observe how the team interacts with customers. This will help you understand their culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of a few scenarios where you might need to handle tricky customer situations. Being prepared will help you shine during the interview and show off your problem-solving skills.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires working various hours, be sure to mention your availability and willingness to adapt. This can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Restaurant Team Member in Brighton
Some tips for your application 🫡
Show Your Passion for Guest Service: When writing your application, let your enthusiasm for providing exceptional guest experiences shine through. We want to see that you genuinely care about making every customer's visit memorable!
Highlight Relevant Experience: Make sure to mention any previous customer service roles you've had, especially in fast-paced environments. We love seeing how your past experiences can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily understand your skills and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Restaurant Team Member!
How to prepare for a job interview at Tim Hortons
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your previous roles where you went above and beyond to create a positive experience for customers.
✨Demonstrate Team Spirit
As a Restaurant Team Member, being a team player is crucial. Talk about your experiences working in a team, how you support your colleagues, and how you handle challenges together. This will show that you can thrive in a fast-paced environment.
✨Know the Menu and Standards
Familiarise yourself with the restaurant's menu and any specific standards they uphold. Being able to discuss their offerings and how you would maintain cleanliness and quality will impress the interviewer and show your commitment to the role.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you would handle certain situations, like a difficult customer or a busy shift. Think of examples that highlight your problem-solving skills and ability to stay calm under pressure.