At a Glance
- Tasks: Lead a dynamic café team and ensure top-notch customer service.
- Company: Join Tim Hortons, a beloved brand with a growing presence in the UK.
- Benefits: Enjoy competitive pay, bonuses, staff meals, and discounts.
- Other info: Be part of an inclusive team with exciting growth opportunities.
- Why this job: Make a real impact in a fun, fast-paced environment while developing your career.
- Qualifications: Previous restaurant management experience or strong assistant ready to step up.
The predicted salary is between 27700 - 30000 £ per year.
Salary: £13.37 + Bonus Scheme
Location: BT36 7QN
Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, to support the Restaurant Manager in the day-to-day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back-of-house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
What We’re Looking For
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands-on, can-do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast-paced? You thrive in it!
- Excellent communication and leadership skills
SO..WHAT'S IN IT FOR YOU?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding team
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
If you're ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you.
Shift Manager — Lead a Café Team (Growth & Perks) employer: Tim Hortons UK & Ireland Ltd.
Tim Hortons is an exceptional employer that fosters a supportive and inclusive work culture, perfect for those passionate about hospitality and customer service. As a Shift Manager, you will not only enjoy a competitive salary and bonus scheme but also have the opportunity to grow within a rapidly expanding team, making a meaningful impact every day. With staff meals, discounts, and a vibrant atmosphere, Tim Hortons is dedicated to your career development and ensuring every shift is unforgettable.
Contact Details:
Tim Hortons UK & Ireland Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager — Lead a Café Team (Growth & Perks)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tim Hortons' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. We want to hear about your experiences, so be ready to share how you can inspire and motivate others in a fast-paced café environment.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look sharp and professional. It shows that you respect the opportunity and are serious about joining the team. Plus, it gives a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about building relationships here at StudySmarter!
We think you need these skills to ace Shift Manager — Lead a Café Team (Growth & Perks)
Some tips for your application 🫡
Show Your Passion:Let your love for food and hospitality shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team!
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous management experience or examples where you've stepped up. We love seeing how you inspire and motivate others!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our incredible team!
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know Your Stuff
Before the interview, make sure you know all about Tim Hortons and its values. Familiarise yourself with their menu, customer service standards, and what makes them unique in the café scene. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others to deliver great customer service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a busy shift or resolving a customer complaint. Think through your responses ahead of time, focusing on how you would maintain calm under pressure and ensure a smooth operation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, growth opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
