Restaurant Team Member in Sheffield

Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.

Salary: Hourly paid

Job Type: Full-time & Part Time available

Location: Sheffield (S20 7HT)

Want to change up your career and join a company where there’s never a dull moment? Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is part of the fabric of Canada with over 5,000 quick‑service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis. In return you will be rewarded with an hourly rate in line with the National Minimum Wage and the opportunity to grow with us.

As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or you produce the best‑loved bakery items that our guests have come to enjoy, your energy and passion for guest service will make you a top team member in this fast‑paced environment.

You will be a positive team player, with previous customer service experience within a dynamic, fast‑paced environment. You must possess excellent communication skills, focus on the customer, and be flexible to work a range of hours (early mornings, afternoons, evenings, and weekends).

Key Responsibilities

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and refer difficult customer enquiries to a Manager
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
• Carry out temperature checks and record as per company process
• Complete daily and weekly cleaning schedules as per cleaning chart
• Follow critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhere to restaurant performance standards for crew stations and as per shift manager directions
• Be aware of the goals and targets of the restaurant, contributing to achieving them
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort and convenience expectations, including restocking workstations
• Report all work‑related near misses, injuries and illnesses as soon as possible
• Follow correct procedures and reasonable instructions, including wearing PPE when instructed

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Restaurants