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- Tasks: Join us as a Restaurant Team Member, delivering exceptional guest experiences daily.
- Company: Tim Hortons is a beloved Canadian brand expanding across the UK with over 5,000 restaurants worldwide.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for career growth in a fun environment.
- Why this job: Be part of a vibrant team where your passion for customer service and coffee shines.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
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Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
Salary: Hourly paid,
Job Type: Full-time & Part Time available
Want to change up your career and join a company where there’s never a dull moment?
Location: W3 0PA
Salary: Hourly paid,
Job Type: Full-time & Part Time available
Want to change up your career and join a company where there’s never a dull moment?
Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality?
Tim Hortons is expanding across the UK and we need brilliant people like you to help us.
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.
We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.
As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends.
If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!
Your Key Responsibilities As Restaurant Team Member Include
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
- Carry out temperature checks and record as per company process!
- Complete daily and weekly cleaning schedules as per cleaning chart
- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
- Report all work related near misses, injuries and illnesses as soon as possible!
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Restaurants
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Restaurant Team Member employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during the interview, let your passion for providing excellent service shine through.
✨Tip Number 2
Familiarise yourself with Tim Hortons' menu and values. Being knowledgeable about their offerings and demonstrating an understanding of their commitment to customer satisfaction can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your previous experience in fast-paced environments. Highlight specific examples where you successfully managed customer interactions or worked as part of a team to achieve goals.
✨Tip Number 4
Demonstrate flexibility in your availability. Since the role requires working various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the Restaurant Team Member role. Emphasise your ability to work in a fast-paced environment and your passion for delivering exceptional guest experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Tim Hortons and how your values align with their commitment to customer service and hospitality.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent communication, teamwork, and flexibility. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Tim Hortons values team members who genuinely enjoy interacting with customers, so share any relevant experiences that highlight your passion.
✨Demonstrate Team Spirit
As a Restaurant Team Member, being a positive team player is crucial. Be prepared to discuss how you work well in a team and provide examples of how you've contributed to a positive team environment in previous roles.
✨Be Ready for Fast-Paced Scenarios
Since the role involves working in a dynamic environment, be ready to answer questions about how you handle pressure and multitask. You might even want to prepare a few examples of times when you successfully managed multiple tasks at once.
✨Know the Brand
Familiarise yourself with Tim Hortons' menu and brand values before the interview. Showing that you understand their commitment to quality and customer satisfaction will demonstrate your genuine interest in the position.