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- Tasks: Join us as a Restaurant Team Member, delivering exceptional guest experiences and delicious products.
- Company: Tim Hortons is a beloved Canadian brand expanding across the UK with over 5,000 locations worldwide.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for career growth in a vibrant environment.
- Why this job: Be part of a dynamic team where your passion for customer service and coffee can shine.
- Qualifications: Previous customer service experience and excellent communication skills are essential; flexibility is a must.
- Other info: Apply now to be among the first 25 applicants and kickstart your career with us!
Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
Tim Hortons is expanding across the UK, and we are looking for outgoing Restaurant Team Members to join our team on a permanent basis. We offer a competitive hourly rate in line with the National Minimum Wage, with opportunities for growth and career development.
As a Restaurant Team Member, you will provide exceptional guest experiences, whether greeting customers or preparing bakery items. We seek positive team players with previous customer service experience in fast-paced environments, excellent communication skills, and flexibility to work various hours, including mornings, afternoons, evenings, and weekends.
Your key responsibilities include:
- Welcoming customers with a smile and friendly attitude
- Delivering fast, friendly, and accurate service
- Resolving simple customer inquiries and escalating complex issues to a manager
- Maintaining food preparation and storage according to health and safety standards
- Carrying out temperature checks and recording results
- Completing cleaning schedules and ensuring sanitation standards
- Adhering to quality, service, and cleanliness standards
- Supporting restaurant goals and targets
- Maintaining operational and kitchen areas to ensure cleanliness and convenience
- Reporting work-related incidents promptly
- Following safety procedures and wearing PPE when required
Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Restaurants
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Restaurant Team Member employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand and values. Understanding their commitment to customer service and Canadian hospitality will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your customer service experience by preparing specific examples of how you've handled challenging situations in the past. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires availability during early mornings, evenings, and weekends, highlighting your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Tim Hortons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills that align with the role of a Restaurant Team Member. Emphasise your ability to work in a fast-paced environment and any previous roles where you provided exceptional guest experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at Tim Hortons. Mention why you are excited about the opportunity and how your values align with the company's focus on customer satisfaction.
Highlight Flexibility: In your application, make sure to mention your availability to work various hours, including early mornings, evenings, and weekends. This shows that you are adaptable and willing to meet the needs of the restaurant.
Showcase Teamwork Skills: Since the role requires being a positive team player, include examples in your application that demonstrate your ability to work well with others. Highlight any past experiences where you contributed to a team goal or helped create a positive work environment.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your previous experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Restaurant Team Member, being a team player is crucial. Highlight your ability to work well with others and share instances where you collaborated effectively in a fast-paced environment.
✨Be Prepared for Common Questions
Anticipate questions related to handling difficult customers or working under pressure. Prepare thoughtful responses that showcase your problem-solving skills and adaptability.
✨Know the Brand
Familiarise yourself with Tim Hortons' values and offerings. Being knowledgeable about their products and the brand's Canadian heritage will show your genuine interest in the company.
