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- Tasks: Serve customers with a smile and create exceptional experiences daily.
- Company: Join Tim Hortons, a beloved Canadian brand expanding across the UK.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for career growth.
- Why this job: Be part of a vibrant team in a fast-paced environment with a focus on customer satisfaction.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Flexible shifts available, including mornings, evenings, and weekends.
Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
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Salary: Hourly paid,
Job Type: Full-time & Part Time available
Want to change up your career and join a company where there’s never a dull moment?
Location: KA8 9SH
Salary: Hourly paid,
Job Type: Full-time & Part Time available
Want to change up your career and join a company where there’s never a dull moment?
Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality?
Tim Hortons is expanding across the UK and we need brilliant people like you to help us.
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.
We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.
As a Restaurant Team Member, you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends.
If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!
Your Key Responsibilities As Restaurant Team Member Include
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
- Carry out temperature checks and record as per company process!
- Complete daily and weekly cleaning schedules as per cleaning chart
- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
- Report all work related near misses, injuries and illnesses as soon as possible!
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Restaurants
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Restaurant Team Member employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with Tim Hortons' menu and values. Understanding their offerings and the Canadian hospitality ethos will help you connect better during any conversations or interviews.
✨Tip Number 2
Showcase your customer service skills in any interactions. Whether it's a casual chat or a formal interview, demonstrating your ability to engage positively with customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires availability for early mornings, evenings, and weekends, highlighting your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Research the company’s growth plans in the UK. Showing that you are aware of their expansion and are excited about being part of a growing team can demonstrate your commitment and enthusiasm for the role.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Tim Hortons is looking for in a Restaurant Team Member. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples from previous roles that demonstrate your ability to work in a fast-paced environment and provide excellent guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working at Tim Hortons. Mention why you are excited about the opportunity and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Restaurant Team Member, being a positive team player is crucial. Highlight your ability to work well in a team environment and share instances where you collaborated effectively with colleagues to achieve common goals.
✨Be Prepared for Fast-Paced Scenarios
Tim Hortons operates in a dynamic environment, so be ready to discuss how you handle pressure and multitask. You might want to prepare a few stories that showcase your ability to thrive in busy situations.
✨Know the Brand and Its Values
Familiarise yourself with Tim Hortons' brand values and their commitment to customer experience. Showing that you understand their mission and culture can set you apart from other candidates.
