At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand with over 5,000 locations worldwide.
- Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
- Other info: Flexible hours required, including mornings, evenings, and weekends.
- Why this job: Be part of an exciting expansion in the UK while working in a vibrant, customer-focused environment.
- Qualifications: Previous restaurant management experience is preferred; strong communication skills are essential.
The predicted salary is between 25000 - 42000 £ per year.
Shift Manager – Tim Hortons UK
Location: NE38 7RW
£13.37 per hour Performance Bonus | 30 Hour Contract | Growth & Leadership Opportunities
At Tim Hortons, we are big enough to offer you a massive career, but small enough to know your name.
We are looking for a Manager who is ready to lead and run it as their own.
The Deal
- Salary £13.37 per hour + performance related bonus opportunities.
The Growth
We are constantly growing. Today you're a Shift Manager; tomorrow you could be a Store Manager or part of another key department within Tim Hortons.
The Vibe
Fast-paced, fun, and fresh. No two days are the same.
What We Need From You
- Experience: You have run a busy shift in a restaurant, coffee shop, QSR or worked in a business where you’ve managed a team of people.
- Energy: You don't hide in the office. You’re on the floor, leading your team from the front.
- Standards: You hate bad coffee, poor service and cold food as much as we do.
Why join us?
Because you’re tired of being a cog in a machine. You want to build a team, drive sales, and actually enjoy coming to work.
Equal Opportunities
We pride ourselves on equal opportunities; however, we are not in a position to consider candidates who require sponsorship to work in the UK. Only applicants with the eligible right to work status will be considered.
Restaurant Shift / Floor Manager in Washington employer: Tim Hortons UK & Ireland Ltd.
Tim Hortons UK & Ireland Ltd is an exceptional employer that prioritises employee growth and development within a vibrant and dynamic work culture. With competitive salaries, a bonus scheme, and exciting opportunities for career advancement as the company expands its presence in the UK, employees can thrive in a supportive environment that values teamwork and customer satisfaction. Join us in shaping the future of quick service dining while enjoying the unique advantage of being part of a globally recognised brand known for its commitment to quality and community.
Contact Details:
Tim Hortons UK & Ireland Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift / Floor Manager in Washington
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Network with current or former employees of Tim Hortons. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses in interviews and show that you’re genuinely interested in the role.
✨Tip Number 3
Prepare examples from your past experience that showcase your leadership skills and ability to handle customer complaints effectively. Being able to discuss specific situations where you excelled in these areas will set you apart from other candidates.
✨Tip Number 4
Demonstrate your passion for coffee and the food service industry. Share your knowledge about popular products and trends in the market during your interview to show that you are not just looking for any job, but are excited about this particular opportunity.
We think you need these skills to ace Restaurant Shift / Floor Manager in Washington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles or responsibilities you've had, as this position requires strong management skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific experiences that demonstrate your skills in managing staff and ensuring customer satisfaction.
Highlight Key Skills:In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and the ability to work under pressure. Use examples from your past roles to illustrate these skills.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a management role.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Passion for Customer Service
As a Restaurant Shift/Floor Manager, customer satisfaction is key. Be prepared to share examples of how you've gone above and beyond for customers in your previous roles. This will demonstrate your commitment to putting customers first.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams, especially in fast-paced environments. Discuss how you motivate staff, handle conflicts, and create a positive work atmosphere. Tim Hortons values strong leadership, so make sure to showcase your abilities.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the restaurant industry, such as sales figures and customer feedback. Being able to discuss how you can drive sales and improve operational efficiency will impress the interviewers.
✨Be Flexible and Adaptable
The role requires working various shifts, so express your willingness to be flexible with your schedule. Share experiences where you've successfully adapted to changing circumstances or demands in your previous jobs.
