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For Companies At a Glance
- Tasks: Lead a dynamic team to ensure top-notch customer experiences and smooth operations.
- Company: Join Tim Hortons, a beloved brand known for its coffee and community spirit.
- Benefits: Enjoy staff meals, discounts, and a competitive salary with growth opportunities.
- Why this job: Make a real impact in a fun, supportive environment while developing your leadership skills.
- Qualifications: Previous restaurant management experience or a strong assistant ready to step up is essential.
- Other info: Thrive in a fast-paced setting and bring your passion for food and people!
The predicted salary is between 26600 - 37000 £ per year.
Overview
Salary: £12.82 + Bonus Scheme
Want to be part of something incredible? Tim Hortons has an ever-growing presence in the UK and we need great people like you to join us!
Location: MK4 4DD
Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back-of-house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
What We’re Looking For
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands-on, can-do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast-paced? You thrive in it!
- Excellent communication and leadership skills
What’s In It For You?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
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Restaurant Shift / Floor Manager employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to thrive in a fast-paced environment. Be ready to discuss how you've successfully managed teams and handled pressure.
✨Tip Number 3
Network with current or former employees of Tim Hortons. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Demonstrate your passion for food and customer service during any interactions. Share your ideas on how to enhance the customer experience, as this shows your enthusiasm and readiness to contribute positively to the team.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant restaurant management experience or showcases your readiness to step up from an assistant role. Use specific examples that demonstrate your leadership skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and people. Mention how you can inspire a team and enhance customer satisfaction. Be sure to connect your previous experiences with the responsibilities outlined in the job description.
Showcase Your Communication Skills: In your application, emphasise your excellent communication and leadership skills. Provide examples of how you've successfully managed teams or resolved conflicts in a busy restaurant setting.
Highlight Your Problem-Solving Abilities: Demonstrate your calmness under pressure by sharing specific instances where you've effectively managed stock, schedules, or training during peak times. This will show that you're capable of keeping operations running smoothly.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Leadership Skills
As a Restaurant Shift/Floor Manager, you'll need to lead a team effectively. Be prepared to share examples of how you've motivated and inspired your team in previous roles. Highlight any specific situations where your leadership made a difference.
✨Demonstrate Your Customer Focus
Customer satisfaction is key in this role. Think of instances where you went above and beyond for customers or resolved conflicts. This will show that you understand the importance of delivering an exceptional customer experience.
✨Prepare for Fast-Paced Scenarios
Given the nature of the restaurant industry, be ready to discuss how you handle pressure and multitask. You might be asked situational questions, so think of examples that showcase your ability to thrive in a busy environment.
✨Know the Company Culture
Research Tim Hortons and understand their values and mission. Be ready to explain why you want to work there and how you can contribute to their supportive and inclusive team culture. This shows genuine interest and alignment with their goals.
