At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a rapidly expanding brand in the UK with exciting growth plans.
- Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
- Other info: Availability for various shifts, including mornings, evenings, and weekends, is required.
- Why this job: Be part of a vibrant culture focused on teamwork, customer satisfaction, and coffee passion.
- Qualifications: Previous restaurant management experience is essential; flexibility and strong communication skills are a must.
The predicted salary is between 26700 - 35000 £ per year.
Salary: £13.37 + Bonus Scheme
Location: G2 8HA
Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those operational bits
What We’re Looking For
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands‑on, can‑do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast‑paced? You thrive in it!
- Excellent communication and leadership skills
What’s In It For You
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you're ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
Restaurant Shift / Floor Manager in Glasgow employer: Tim Hortons UK & Ireland Ltd.
Tim Hortons UK & Ireland Ltd is an exceptional employer that prioritises customer satisfaction and employee development. With a competitive salary of £12.82 plus bonuses, a vibrant work culture, and ample opportunities for career growth as the company expands its restaurant presence, you will thrive in a supportive environment that values teamwork and respect. Join us in a dynamic role where your leadership skills can shine, and enjoy the unique advantage of being part of a beloved brand with a passion for coffee.
Contact Details:
Tim Hortons UK & Ireland Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift / Floor Manager in Glasgow
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a perfect fit for the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Research common challenges faced by restaurant managers, particularly in busy settings like Tim Hortons. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Tim Hortons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Restaurant Shift / Floor Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the restaurant and customer service sectors. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your enthusiasm for customer satisfaction and how your previous experiences align with the responsibilities of a Restaurant Shift / Floor Manager.
Highlight Key Skills:In your application, focus on key skills such as communication, team leadership, and operational efficiency. Provide examples of how you've successfully managed teams and improved customer experiences in past roles.
Showcase Flexibility:Since the role requires flexibility in working hours, mention your availability and willingness to work various shifts. This will demonstrate your commitment to meeting the needs of the restaurant and its customers.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Leadership Skills
As a Restaurant Shift / Floor Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.
✨Emphasise Customer Focus
Tim Hortons places a strong emphasis on customer satisfaction. During the interview, discuss your approach to ensuring a positive customer experience and provide specific instances where you went above and beyond to meet customer needs.
✨Discuss Operational Efficiency
Be ready to talk about your experience with managing restaurant operations. Highlight your understanding of key performance indicators, staff scheduling, and how you've maintained high standards of cleanliness and food safety in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as handling customer complaints or managing peak times, and prepare thoughtful responses that showcase your critical thinking.
