Restaurant Shift / Floor Manager in Glasgow

Restaurant Shift / Floor Manager in Glasgow

Glasgow Full-Time 26700 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
  • Company: Join Tim Hortons, a rapidly expanding brand in the UK with exciting growth plans.
  • Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
  • Other info: Availability for various shifts, including mornings, evenings, and weekends, is required.
  • Why this job: Be part of a vibrant culture focused on teamwork, customer satisfaction, and coffee passion.
  • Qualifications: Previous restaurant management experience is essential; flexibility and strong communication skills are a must.

The predicted salary is between 26700 - 35000 £ per year.

Location: G2 8HA £13.37 per hour Performance Bonus | 30 Hour Contract | Growth & Leadership

Opportunities

At Tim Hortons, we are big enough to offer you a massive career, but small enough to know your name.

Shift Manager - Tim Hortons UK

Location: G2 8HA

£13.37 per hour Performance Bonus | 30 Hour Contract | Growth & Leadership

We are looking for a Manager who is ready to lead and run it as their own.

The Deal

Salary £13.37 per hour + performance related bonus opportunities.

The Growth

We are constantly growing. Today you're a Shift Manager; tomorrow you could be a Store Manager or part of another key department within Tim Hortons.

The Vibe

Fast-paced, fun, and fresh. No two days are the same.

What We Need From You

Experience: You have run a busy shift in a restaurant, coffee shop, QSR or worked in a business where you've managed a team of people.

Energy: You don't hide in the office. You're on the floor, leading your team from the front.

Standards: You hate bad coffee, poor service and cold food as much as we do.

Why join us?

Because you're tired of being a cog in a machine. You want to build a team, drive sales, and actually enjoy coming to work.

Please note.

We pride ourselves on equal opportunities; however, we are not in a position to consider candidates who require sponsorship to work in the UK. Only applicants with the eligible right to work status will be considered.

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Restaurant Shift / Floor Manager in Glasgow employer: Tim Hortons UK & Ireland Ltd.

Tim Hortons UK & Ireland Ltd. is an excellent employer that values its team members by fostering a vibrant work culture centred around true Canadian hospitality. Employees enjoy flexible shift patterns, opportunities for personal growth, and a supportive environment that encourages teamwork and customer satisfaction. Working in the East Midlands offers the unique advantage of being part of a community-focused brand that prioritises both employee well-being and exceptional service.

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Contact Details:

Tim Hortons UK & Ireland Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Shift / Floor Manager in Glasgow

Tip Number 1

Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your approach during interviews and demonstrate that you're a perfect fit for the role.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific situations where you improved team performance or customer satisfaction.

Tip Number 3

Research common challenges faced by restaurant managers, particularly in busy settings like Tim Hortons. Being able to discuss these challenges and how you would address them can set you apart from other candidates.

Tip Number 4

Network with current or former employees of Tim Hortons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.

We think you need these skills to ace Restaurant Shift / Floor Manager in Glasgow

Leadership Skills
Customer Service Excellence
Team Management
Effective Communication
Staff Scheduling
Operational Efficiency
Performance Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in the restaurant and customer service sectors. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your enthusiasm for customer satisfaction and how your previous experiences align with the responsibilities of a Restaurant Shift / Floor Manager.

Highlight Key Skills:In your application, focus on key skills such as communication, team leadership, and operational efficiency. Provide examples of how you've successfully managed teams and improved customer experiences in past roles.

Showcase Flexibility:Since the role requires flexibility in working hours, mention your availability and willingness to work various shifts. This will demonstrate your commitment to meeting the needs of the restaurant and its customers.

How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.

Show Your Leadership Skills

As a Restaurant Shift / Floor Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and inspire others.

Emphasise Customer Focus

Tim Hortons places a strong emphasis on customer satisfaction. During the interview, discuss your approach to ensuring a positive customer experience and provide specific instances where you went above and beyond to meet customer needs.

Discuss Operational Efficiency

Be ready to talk about your experience with managing restaurant operations. Highlight your understanding of key performance indicators, staff scheduling, and how you've maintained high standards of cleanliness and food safety in previous roles.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as handling customer complaints or managing peak times, and prepare thoughtful responses that showcase your critical thinking.