Restaurant Shift / Floor Manager in Chester

Restaurant Shift / Floor Manager in Chester

Chester Full-Time 26700 - 30000 £ / year (est.) No working from home possible
Tim Hortons UK & Ireland Ltd.

At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer service and manage daily operations.
  • Company: Join Tim Hortons, a beloved Canadian brand expanding rapidly in the UK.
  • Benefits: Enjoy competitive pay, staff meals, discounts, and career growth opportunities.
  • Other info: A supportive and inclusive environment awaits you!
  • Why this job: Be part of an energetic team making a real impact in the hospitality industry.
  • Qualifications: Previous restaurant management experience or a strong assistant ready to step up.

The predicted salary is between 26700 - 30000 £ per year.

Salary: £13.37 + Bonus Scheme

Location: CH1 4RY

Tim Hortons has an ever‑growing presence in the UK and we need great people like you to join us!

Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day‑to‑day operation.

We prioritise the customers in everything we do, and we’re looking for an outgoing Shift Manager to join the team and ensure that we continue to have an exceptional brand.

What You’ll Do

  • Support in leading and inspiring an energetic team to deliver the best customer experience
  • Keep things running smoothly, from the customer lobby to the back‑of‑house operation
  • Drive performance, quality, and customer satisfaction during each shift
  • Manage stock, schedules, training and all operational tasks

What We’re Looking For

  • Previous restaurant management experience (or strong assistant ready to step up)
  • A hands‑on, can‑do attitude
  • Love for food, people, and building a buzz
  • Calm under pressure – you thrive in a fast‑paced environment
  • Excellent communication and leadership skills

What’s in it for you?

  • A supportive, inclusive, and ambitious team
  • A chance to truly make an impact
  • Staff meals & discounts
  • Opportunities to grow with a fun, expanding team
  • Supportive, upbeat working environment
  • Career growth and development opportunities
  • Competitive salary and benefits

If you’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you.

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Restaurant Shift / Floor Manager in Chester employer: Tim Hortons UK & Ireland Ltd.

Tim Hortons UK & Ireland Ltd is an exceptional employer that fosters a supportive and inclusive work culture, perfect for those passionate about hospitality and customer service. With competitive salaries, staff discounts, and ample opportunities for career growth within a rapidly expanding company, you will be part of a dynamic team that values your contributions and encourages personal development in a vibrant environment.

Tim Hortons UK & Ireland Ltd.

Contact Details:

Tim Hortons UK & Ireland Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Restaurant Shift / Floor Manager in Chester

Tip Number 1

Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to quality and community will help you align your answers during any interviews.

Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.

Tip Number 3

Network with current or former employees of Tim Hortons. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

Tip Number 4

Be ready to discuss your passion for food and hospitality. Prepare to share specific experiences that demonstrate your enthusiasm for creating exceptional customer experiences, as this is a key aspect of the role.

We think you need these skills to ace Restaurant Shift / Floor Manager in Chester

Leadership Skills
Customer Service Excellence
Team Management
Operational Efficiency
Stock Management
Scheduling
Training and Development

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in restaurant management or leadership roles. Emphasise your ability to manage teams, drive customer satisfaction, and handle fast-paced environments.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've successfully managed teams or improved customer experiences in previous roles.

Highlight Relevant Skills:In your application, focus on key skills mentioned in the job description, such as communication, problem-solving, and the ability to thrive under pressure. Use concrete examples to demonstrate these skills.

Show Enthusiasm for the Brand:Express your excitement about joining Tim Hortons and contributing to their mission. Research the company’s values and culture, and reflect this understanding in your application to show you’re a great fit.

How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.

Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable customer experiences in previous roles, as this aligns with Tim Hortons' focus on exceptional service.

Demonstrate Leadership Skills

As a Shift Manager, you'll need to inspire and lead a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in fast-paced environments. Highlight any training or mentoring experiences you've had.

Prepare for Operational Questions

Expect questions about managing stock, schedules, and daily operations. Brush up on your knowledge of restaurant management practices and be ready to discuss how you would handle common operational challenges.

Stay Calm Under Pressure

Tim Hortons values individuals who thrive in fast-paced settings. Be prepared to share instances where you've remained calm and effective during busy shifts, showcasing your ability to manage stress and maintain quality service.