At a Glance
- Tasks: Lead a vibrant team to deliver top-notch customer experiences and manage daily operations.
- Company: Join the Tim Hortons family, known for its supportive and inclusive culture.
- Benefits: Enjoy competitive pay, staff meals, discounts, and growth opportunities.
- Other info: Be part of an ambitious team with excellent career development prospects.
- Why this job: Make a real impact in a fun, fast-paced environment while loving what you do.
- Qualifications: Previous restaurant management experience or a strong assistant ready to step up.
The predicted salary is between 25000 - 35000 £ per year.
We’re searching for a Shift Manager who is as fired up about hospitality as we are and works alongside the Restaurant Manager to support day‑to‑day operations.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience.
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation.
- Drive performance, quality and customer satisfaction every shift.
- Manage stock, schedules, training and all operational tasks.
What We’re Looking For
- Previous restaurant management experience (or a strong assistant ready to step up).
- A hands‑on, can‑do attitude.
- Love for food, people and building a buzz.
- Calm under pressure – thrive in a fast‑paced environment.
- Excellent communication and leadership skills.
What’s in it for you
- A supportive, inclusive and ambitious team.
- A chance to truly make an impact.
- Staff meals & discount.
- Opportunities to grow with a fun, expanding team.
- Supportive, upbeat working environment.
- Career growth and development opportunities.
- Competitive salary and benefits.
Restaurant Shift / Floor Manager in Newtownards employer: Tim Hortons UK & Ireland Ltd.
At Tim Hortons, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where our Shift Managers can thrive. With competitive salaries, staff meals, and discounts, we ensure our team feels valued while providing ample opportunities for career growth and development in a fun and energetic atmosphere. Join us in delivering exceptional customer experiences and making a real impact in the hospitality industry.
Contact Details:
Tim Hortons UK & Ireland Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Shift / Floor Manager in Newtownards
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tim Hortons' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled a tough situation. We want to hear how you can bring that hands-on, can-do attitude to the role.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This is key for driving performance and satisfaction every shift.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our fun, expanding team at Tim Hortons!
We think you need these skills to ace Restaurant Shift / Floor Manager in Newtownards
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for food and people – we want to see that you’re as fired up about this role as we are!
Highlight Relevant Experience:Make sure to mention any previous restaurant management experience or relevant roles you've held. If you're stepping up from an assistant position, tell us about your hands-on approach and how you've contributed to a team in the past.
Demonstrate Your Leadership Skills:We’re looking for someone who can inspire and lead a team. Use your application to showcase examples of how you've successfully managed a team, handled pressure, and driven performance in a fast-paced environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Tim Hortons' menu and any special promotions. This shows your genuine interest in the brand and helps you answer questions about customer service scenarios effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or handled a challenging situation. Highlight how you inspired your team to deliver great customer experiences, as this is key for the Shift Manager role.
✨Demonstrate Your Problem-Solving Ability
Think of specific instances where you’ve had to think on your feet in a fast-paced environment. Be ready to discuss how you managed stock, schedules, or training issues, as these are crucial for keeping operations running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about team dynamics, growth opportunities, or how they measure success in customer satisfaction. This will leave a positive impression!
