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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer experiences in a fast-paced restaurant.
- Company: Join Tim Hortons, a global leader in coffee and hospitality.
- Benefits: Enjoy competitive pay, staff meals, discounts, and career growth opportunities.
- Why this job: Make a real impact while working in a fun and supportive environment.
- Qualifications: Previous restaurant management experience or a strong assistant ready to step up.
- Other info: Dynamic atmosphere with plenty of chances to develop your career.
The predicted salary is between 27000 - 42000 £ per year.
Tim Hortons, one of the world’s largest coffee chains, is looking for an energetic individual passionate about hospitality and customer service. The shift manager supports the restaurant manager in the daily operation of a busy quick-service outlet.
What You’ll Do:
- Lead and inspire a team to deliver outstanding customer experience.
- Ensure smooth operations from the lobby to the back-of-house.
- Drive performance, quality and customer satisfaction every shift.
- Manage stock, schedules, training and other operational tasks.
What We’re Looking For:
- Previous restaurant-management experience (or a strong assistant ready to step up).
- Hands-on, can-do attitude.
- Love for food, people and creating a buzzing atmosphere.
- Calm under pressure – thrives in fast-paced environments.
- Excellent communication and leadership skills.
Benefits & Growth:
- Supportive, inclusive and ambitious team.
- Chance to make an impact.
- Staff meals & discount.
- Opportunities to grow within a fun, expanding brand.
- Supportive and upbeat working environment.
- Career development opportunities.
- Competitive salary and benefits.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Restaurant Shift / Floor Manager in Manchester employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal referral can really boost your chances of landing that shift manager role.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the restaurant and introduce yourself. A friendly chat with the current team can leave a lasting impression and show your genuine interest in the position.
✨Tip Number 3
Prepare for the interview by practising common questions related to restaurant management. Think about how you’d handle specific scenarios, like managing a busy shift or resolving customer complaints. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Restaurant Shift / Floor Manager in Manchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a buzzing atmosphere for our customers.
Highlight Relevant Experience: Make sure to mention any previous restaurant management experience or relevant roles. If you’ve been an assistant manager ready to step up, tell us about it! We’re looking for hands-on, can-do attitudes, so share examples of how you've led teams in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences, making it easier for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us that you’re serious about joining the Tim Hortons team. We can’t wait to hear from you!
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know the Brand
Before your interview, make sure you know Tim Hortons inside out. Familiarise yourself with their menu, values, and what sets them apart in the coffee industry. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a potential shift manager, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer satisfaction. Be ready to discuss how you can inspire and motivate others.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think of situations where you had to manage stock, handle a busy shift, or train new staff. Practising these scenarios will help you articulate your thought process during the interview.
✨Emphasise Your Customer Service Passion
Tim Hortons thrives on excellent customer service, so be prepared to share your love for hospitality. Talk about how you create a welcoming atmosphere and ensure customer satisfaction. Highlight any relevant experience that showcases your commitment to providing outstanding service.
