At a Glance
- Tasks: Join our QA/Technical team to ensure food safety and compliance while developing new skills.
- Company: Tim Hortons, a beloved brand with a commitment to quality and innovation.
- Benefits: Full-time role with opportunities for growth and travel across the UK.
- Other info: Exciting chance to work with a passionate team and contribute to our success.
- Why this job: Make a real impact on food safety and quality in a dynamic environment.
- Qualifications: Degree in food science, relevant experience, and strong computer skills required.
The predicted salary is between 25000 - 30000 € per year.
We are looking for a Technical Assistant to join the QA/Technical department, maintaining high standards of food safety and compliance. This opportunity spans both departments, allowing you to develop new skills and contribute to our success.
Candidate Profile
- Excellent English reading and writing skills.
- Attention to detail and high level of accuracy.
- Strong computer literacy – Word, Excel, PowerPoint, Outlook & Teams – ability to create documents, tables, graphs & work in spreadsheets (including formulas).
- Excellent organisational skills and the ability to work on multiple projects simultaneously.
- At least 1 year’s relevant experience working within food production in a technical or quality role, can be through a placement.
- Degree qualified in food science or equivalent.
- Food Safety Level 2 Qualification.
- Qualification in HACCP.
- Previous experience of using online specification systems.
- Working knowledge of Allergen Management and Labelling/Artwork.
- Previous experience of using retailer specification systems.
- Uses initiative to complete tasks independently.
- Proactive, with strong problem‑solving skills.
- A passion for the Tim Hortons brand.
- Sound communication, confident with internal & external stakeholders.
Job Responsibilities
- Generate and update allergen & nutrition data for finished products.
- Maintain information on RBI spec portal and keep up to date with correct suppliers and ingredients.
- Liaise with suppliers to ensure technical information is completed to the correct standard.
- Proofread technical documents – specifications & artwork – to ensure accuracy.
- Manage complaints, maintain the log, identify and investigate the root cause for any non‑conformances and complaints with suppliers and restaurants, conduct trend analysis, and send out complaints data.
- Write weekly complaints/quality report, published in the Tim’s Memo Mailer.
- Support operations in investigating and responding to customer complaints.
- Create product/raw material documentation in Word, Excel, PowerPoint and using online systems.
- Update databases and website information – e.g., maintain the products on the TH website.
- Answer internal and external technical queries.
- Support on training programs, health and safety and food safety practices.
- Work with L&D and Operations in restaurants to create and improve Ops procedures.
- Update and maintain products on the RBI system.
- Support the conducting of taste panels, trials and reporting of results.
- Establish robust QAS documents with suppliers.
- Maintain supplier contact information.
- Document control.
- Generate new documents for HACCP and Quality Manual.
- Coordinate yearly swabbing exercise, reporting of results and corrective actions.
Department Administration (as Required)
- Support the department with daily maintenance of all related data and working documents.
- Write procedures and prepare presentations.
- Prepare and send samples.
- Arrange couriers.
- Arrange lab tests.
- Any other duties as reasonably requested by the business.
Role Location
Full‑time, permanent, office‑based in Wolverhampton (WV11 1XR). Candidate will be required to travel to restaurant locations across the UK as required.
Food Technical Assistant employer: Tim Hortons UK & Ireland Ltd.
At Tim Hortons, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Food Technical Assistant in Wolverhampton, you'll enjoy opportunities for professional growth while contributing to our commitment to food safety and quality. With a focus on employee development and a supportive environment, we ensure that every team member feels valued and empowered to make a meaningful impact.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food Technical Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the food industry, especially those who work at Tim Hortons or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of food safety and quality standards. Be ready to discuss your experience with allergen management and HACCP – it shows you're serious about the role!
✨Tip Number 3
Show off your tech skills! Make sure you can confidently talk about your experience with Word, Excel, and online specification systems. Maybe even bring a portfolio of documents you've created to showcase your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and passionate about joining our team.
We think you need these skills to ace Food Technical Assistant
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your excellent English reading and writing skills in your application. We want to see how you can communicate clearly, especially since you'll be proofreading technical documents and liaising with suppliers.
Be Detail-Oriented:Attention to detail is key for this role! When you're filling out your application, give examples of how you've maintained high standards in previous jobs or projects. We love candidates who can spot the little things that matter.
Tech Savvy? Prove It!:Since strong computer literacy is a must, don’t forget to mention your experience with Word, Excel, PowerPoint, and other tools. If you've created documents, tables, or graphs, let us know! Show us you can handle the tech side of things.
Passion for Food Safety:We’re looking for someone who’s genuinely passionate about food safety and quality. In your application, share any relevant experiences or qualifications, like your Food Safety Level 2 or HACCP training. Let’s see that enthusiasm shine through!
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know Your Stuff
Make sure you brush up on food safety standards, HACCP principles, and allergen management. Familiarise yourself with the specific requirements of the role and be ready to discuss your relevant experience in detail.
✨Show Off Your Tech Skills
Since strong computer literacy is key, practice using Word, Excel, PowerPoint, and Teams. Be prepared to demonstrate how you've used these tools in past roles, especially for creating documents and managing data.
✨Attention to Detail is Key
Highlight your ability to proofread and ensure accuracy in technical documents. Bring examples of how you've maintained high standards in previous positions, particularly in quality assurance or technical roles.
✨Be Proactive and Problem-Solving
Prepare to discuss situations where you've taken the initiative to solve problems independently. Think of specific examples that showcase your proactive approach and how it benefited your team or project.
