At a Glance
- Tasks: Create amazing guest experiences and serve delicious food in a fast-paced environment.
- Company: Join Tim Hortons, a beloved Canadian brand expanding across the UK.
- Benefits: Hourly pay, career growth opportunities, and a fun team atmosphere.
- Other info: Flexible hours and a chance to grow with a rapidly expanding company.
- Why this job: Be part of a dynamic team delivering exceptional service and coffee to customers.
- Qualifications: Customer service experience and a positive, energetic attitude.
The predicted salary is between 12 - 12 £ per hour.
Location: CM77 8GA
Salary: Hourly paid
Job Type: Full-time
Want to change up your career and join a company where there’s never a dull moment? Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us.
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand.
In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Member you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best-loved bakery items that our guests have come to enjoy, your energy and passion for guest service is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast-paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends). If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!
Your Key Responsibilities as Restaurant Team Member Include:
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared and stored and preparation areas are maintained according to Health
Restaurant Team Member in Essex employer: Tim Hortons UK & Ireland Ltd.
Tim Hortons is an exceptional employer that offers a vibrant work culture where every day brings new opportunities to connect with customers and colleagues alike. With a commitment to employee growth, we provide comprehensive training and career advancement prospects as we expand across the UK. Join us in delivering authentic Canadian hospitality while enjoying competitive pay and the chance to be part of a rapidly growing brand in a dynamic environment.
Contact Details:
Tim Hortons UK & Ireland Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Member in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tim Hortons. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating exceptional guest experiences, think of examples from your past jobs where you went above and beyond for a customer. Be ready to share these stories during your interview!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It doesn’t have to be overly formal, but looking neat and tidy shows that you care about the opportunity and respect the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Restaurant Team Member in Essex
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! Share any previous experiences where you went above and beyond for a customer, as this will resonate with us at Tim Hortons.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Whether it’s your love for coffee or your knack for making people smile, let us see what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Restaurant Team Member role. Highlight relevant skills and experiences that match the job description, especially your ability to thrive in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application lands right in our hands!
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know the Company
Before your interview, take some time to research Tim Hortons. Understand their values, their menu, and what makes them unique in the UK market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Restaurant Team Member, customer service is key. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues. Be ready to discuss how you can bring that same energy and passion to Tim Hortons.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. They might ask you how you would handle a difficult customer or a busy shift. Practise these situations beforehand so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
Even though it’s a casual environment, dressing smartly for your interview shows professionalism. Opt for clean, neat attire that reflects the friendly and welcoming atmosphere of Tim Hortons. It sets a positive tone right from the start!
