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- Tasks: Create amazing guest experiences and serve delicious food with a smile.
- Company: Join Tim Hortons, a beloved Canadian brand expanding in the UK.
- Benefits: Competitive hourly pay, flexible hours, and career growth opportunities.
- Other info: Dynamic work environment with exciting plans for future growth.
- Why this job: Be part of a fun team and make customers happy every day.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 13 - 16 £ per hour.
Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
Salary: Hourly paid
Job Type: Full-time & Part Time available
Location: Dunstable (LU5 4WL)
Want to change up your career and join a company where there’s never a dull moment? Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality? Tim Hortons is expanding across the UK and we need brilliant people like you to help us.
Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand.
In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.
As a Restaurant Team Member you will provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.
To apply for the position of Restaurant Team Member you will be a positive team player, who has previous customer service experience within a dynamic, fast paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends).
If you have a passion for fantastic customer service, thrive on customer satisfaction and have a healthy obsession with coffee then we would love for you to get in touch and apply for our Restaurant Team Member opportunity!
Your Key Responsibilities:
- Welcoming every customer with a smile and being genuinely friendly at all times
- Delivering fast, friendly and accurate service to all customers
- Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
- Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
- Carry out temperature checks and record as per company process
- Complete daily and weekly cleaning schedules as per cleaning chart
- Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
- Adhering to restaurant performance standards for crew stations and as per shift manager directions
- Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
- Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
- Report all work related near misses, injuries and illnesses as soon as possible
- Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
Restaurant Team Member in Dunstable employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member in Dunstable
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tim Hortons. Understand their values, their menu, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past jobs where you went above and beyond for a customer. Be ready to share these stories during your interview!
✨Tip Number 3
Dress the part! Even though it’s a casual environment, showing up looking neat and presentable can make a great first impression. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Tim Hortons careers page. This way, you’ll be sure your application gets into the right hands and you can keep an eye on any updates regarding your application status.
We think you need these skills to ace Restaurant Team Member in Dunstable
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your love for coffee. A bit of charm goes a long way!
Tailor Your Experience: Make sure to highlight any previous customer service experience you have, especially in fast-paced environments. We’re looking for team players who can keep up with the hustle, so connect your past roles to what we do at Tim Hortons.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our team!
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know the Brand
Before your interview, take some time to research Tim Hortons. Understand their values, menu offerings, and what makes them unique in the UK market. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Since the role is all about providing exceptional guest experiences, be ready to share specific examples from your past customer service roles. Highlight situations where you went above and beyond for a customer or resolved a tricky situation.
✨Be Ready for Fast-Paced Scenarios
Prepare for questions that assess how you handle pressure and multitasking. You might be asked to describe a time when you had to manage multiple tasks at once. Think of examples that demonstrate your ability to thrive in a busy environment.
✨Dress the Part
Even though it’s a casual restaurant environment, dressing smartly can make a great first impression. Opt for clean, neat attire that reflects your professionalism and readiness to join the team.