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- Tasks: Deliver exceptional service and create a welcoming atmosphere for customers.
- Company: Join Tim Hortons, a leading quick-service restaurant chain expanding in the UK.
- Benefits: Flexible hours, competitive pay, and a fun team environment.
- Why this job: Be part of a vibrant team and make customers smile every day.
- Qualifications: Customer service experience and a positive attitude are essential.
- Other info: Great opportunities for career growth in the hospitality industry.
The predicted salary is between 11 - 16 £ per hour.
Tim Hortons, a leading Canadian quick‑service restaurant chain, is expanding across the UK and is looking for enthusiastic Restaurant Team Members to join our team on a permanent basis. You will provide exceptional guest experiences, ensuring customers feel welcomed and enjoy our high‑quality food and coffee.
Location: G64 2TS (United Kingdom)
Salary: Hourly paid (in line with National Minimum Wage)
Job Type: Full‑time & Part‑time available.
Qualifications:
- Positive team player with previous customer‑service experience in a fast‑paced environment.
- Excellent communication skills, customer focus, and flexibility required to work a variety of hours including early mornings, afternoons, evenings, and weekends.
Key Responsibilities:
- Welcoming every customer with a smile and being genuinely friendly at all times.
- Delivering fast, friendly, and accurate service to all customers.
- Attempt to resolve simple customer enquiries and refer difficult ones to a Manager.
- Ensure food is prepared, stored, and all preparation areas are maintained according to Health & Safety and audit standards.
- Carry out temperature checks and record as per company process.
- Complete daily and weekly cleaning schedules as per cleaning chart.
- Follow critical standards for raw and finished product quality, service speed, cleanliness, and sanitation.
- Adhere to restaurant performance standards for crew stations and follow shift manager directions.
- Be aware of the goals and targets of the restaurant so that actions contribute towards achieving them.
- Maintain operational and kitchen areas to exceed customer cleanliness, comfort, and convenience expectations, including restocking of workstations.
- Report all work‑related near misses, injuries, and illnesses as soon as possible.
- Follow correct procedures and reasonable instructions, including wearing personal protective equipment (PPE) when instructed.
Referral applicants receive a higher chance of being shortlisted for this role. Apply now and join Tim Hortons UK & Ireland Ltd. for a rewarding career in the hospitality industry.
Restaurant Team Member in Bishopbriggs employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member in Bishopbriggs
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tim Hortons. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional guest experiences, think of some scenarios where you can demonstrate your friendly and helpful nature. Role-play with a friend or family member to get comfortable with responding to different customer situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Restaurant Team Member in Bishopbriggs
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're genuinely excited about joining our team and providing exceptional experiences to our guests.
Tailor Your Experience: Make sure to highlight any previous customer service experience you have, especially in fast-paced environments. We love seeing how your skills can contribute to our restaurant's success, so be specific about your past roles!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Restaurant Team Member role at Tim Hortons.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our fantastic team.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Tim Hortons' menu. Being able to discuss their food and drinks shows genuine interest and helps you answer questions about customer service scenarios more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your ability to create exceptional guest experiences.
✨Emphasise Teamwork and Flexibility
As a Restaurant Team Member, being a positive team player is crucial. Be ready to discuss how you've worked well in teams before and your willingness to adapt to various shifts, including early mornings and weekends.
✨Dress the Part and Bring Your Smile
First impressions matter! Dress smartly for your interview and don’t forget to bring your best smile. A friendly attitude can set the tone for the interview and show that you’re genuinely excited about the opportunity to join the team.