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- Tasks: Lead a dynamic team to deliver top-notch customer service and manage daily operations.
- Company: Join Tim Hortons, a beloved Canadian brand with over 5,000 restaurants worldwide.
- Benefits: Enjoy staff meals, discounts, and opportunities for career growth in a supportive environment.
- Why this job: Be part of an exciting expansion and make a real impact in a fast-paced setting.
- Qualifications: Previous restaurant management experience or a strong assistant ready to step up is essential.
- Other info: Competitive salary starting at £12.82 plus a bonus scheme.
The predicted salary is between 26700 - 40000 £ per year.
Restaurant Shift / Floor Manager
Location:DE21 6RS
Salary: £12.82+ Bonus Scheme
Want to be part of something incredible?
Tim Hortons has an ever-growing presence in the UK and we need great people likeyou to join us!!
Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.
Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.
We prioritise the customers in everything we do, and we are looking for an outgoing Shift Managerto join the teamand ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
WHAT YOU’LL DO:
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back-of-house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
WHAT WE’RE LOOKING FOR:
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands-on, can-do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast-paced? You thrive in it!
- Excellent communication and leadership skills
SO..WHAT\’S IN IT FOR YOU?
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding tea
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
- If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you
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Restaurant Shift / Floor Manager employer: Tim Hortons
Contact Detail:
Tim Hortons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to quality and customer satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting specific instances where you improved team performance or customer satisfaction can set you apart.
✨Tip Number 3
Network with current or former employees of Tim Hortons if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your operational management experience, particularly in stock management and scheduling. Being able to articulate your strategies for maintaining efficiency will demonstrate your readiness for the role.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or leadership roles. Emphasise your ability to manage teams, drive performance, and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Tim Hortons brand. Mention specific examples of how you've successfully led teams or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as communication, problem-solving, and the ability to thrive in fast-paced environments. Use concrete examples to demonstrate these skills.
Show Enthusiasm for the Brand: Express your excitement about joining Tim Hortons and contributing to their mission. Research the company’s values and culture, and reflect this understanding in your application to show you’re a great fit.
How to prepare for a job interview at Tim Hortons
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for customers in previous roles, as this aligns with the company's focus on exceptional service.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate a team. Think of instances where you've successfully led a team through busy shifts or resolved conflicts, as this will showcase your ability to inspire and manage others effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, such as handling a difficult customer or managing a busy shift. Practise your responses to these scenarios, highlighting your problem-solving skills and calmness under pressure.
✨Know the Brand
Research Tim Hortons and its values before the interview. Familiarise yourself with their menu, customer service philosophy, and recent news about the company. This knowledge will demonstrate your genuine interest in the role and the brand.
