Restaurant Shift / Floor Manager
Restaurant Shift / Floor Manager

Restaurant Shift / Floor Manager

Manchester Full-Time 26700 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer service and manage daily operations.
  • Company: Join Tim Hortons, a beloved Canadian brand with over 5,000 restaurants worldwide.
  • Benefits: Enjoy staff meals, discounts, and opportunities for career growth in a supportive environment.
  • Why this job: Be part of an exciting expansion and make a real impact in a fast-paced setting.
  • Qualifications: Previous restaurant management experience or a strong assistant ready to step up is essential.
  • Other info: Competitive salary of £12.82 plus a bonus scheme awaits you!

The predicted salary is between 26700 - 40000 £ per year.

Restaurant Shift / Floor Manager

Location:M1 1NN

Salary: £12.82+ Bonus Scheme

Want to be part of something incredible?

Tim Hortons has an ever-growing presence in the UK and we need great people likeyou to join us!!

Are you a natural leader with a passion for food, people, and world-class customer service? We’re searching for a Shift Manager who’s as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation.

Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.

We prioritise the customers in everything we do, and we are looking for an outgoing Shift Managerto join the teamand ensure that we continue to have an exceptional brand. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.

WHAT YOU’LL DO:

  • Support in leading and inspiring an energetic team to deliver the best customer experience
  • Keep things running smoothly, from the customer lobby to the back-of-house operation
  • Drive performance, quality, and customer satisfaction every single shift
  • Manage stock, schedules, training and all those juicy operational bits

WHAT WE’RE LOOKING FOR:

  • Previous restaurant management experience (or strong assistant ready to step up!)
  • A hands-on, can-do attitude
  • Love for food, people, and building a buzz
  • Calm under pressure – fast-paced? You thrive in it!
  • Excellent communication and leadership skills

SO..WHAT\’S IN IT FOR YOU?

  • A supportive, inclusive, and ambitious team
  • A chance to truly make an impact
  • Staff meals & discount
  • Opportunities to grow with a fun, expanding tea
  • Supportive, upbeat working environment
  • Career growth and development opportunities
  • Competitive salary and benefits
  • If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you

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Restaurant Shift / Floor Manager employer: Tim Hortons

Tim Hortons is an exceptional employer that fosters a supportive and inclusive work culture, perfect for those passionate about hospitality and customer service. With competitive salaries, staff meals, and discounts, employees are encouraged to grow within the company as it expands across the UK. Join a dynamic team where your leadership can truly make an impact in a fast-paced environment, ensuring every shift is memorable.
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Contact Detail:

Tim Hortons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Shift / Floor Manager

✨Tip Number 1

Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to quality and customer satisfaction will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting specific instances where you've improved team performance or customer satisfaction can set you apart.

✨Tip Number 3

Network with current or former employees of Tim Hortons if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Demonstrate your passion for food and hospitality by discussing your favourite experiences in the industry. This personal touch can resonate well with interviewers and show that you're genuinely excited about the role.

We think you need these skills to ace Restaurant Shift / Floor Manager

Leadership Skills
Customer Service Excellence
Team Management
Operational Efficiency
Stock Management
Scheduling Skills
Training and Development
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Attention to Detail
Positive Attitude
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management or leadership roles. Emphasise your ability to manage teams, drive performance, and deliver excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led teams or improved customer satisfaction in previous positions.

Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, leadership, and the ability to thrive in fast-paced environments. Use concrete examples to demonstrate these skills.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Tim Hortons

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for customers in previous roles, as this aligns with what Tim Hortons values.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and provide examples of how you've successfully managed a team in a fast-paced environment. Highlight any instances where you inspired your team or resolved conflicts effectively.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about past experiences where you had to manage stock, schedules, or customer complaints, and be ready to share those stories.

✨Research Tim Hortons

Familiarise yourself with Tim Hortons' brand, values, and menu offerings. Showing that you understand their mission and are excited about their growth plans will demonstrate your commitment to being part of their team.

Restaurant Shift / Floor Manager
Tim Hortons
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  • Restaurant Shift / Floor Manager

    Manchester
    Full-Time
    26700 - 40000 £ / year (est.)

    Application deadline: 2027-08-21

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    Tim Hortons

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