At a Glance
- Tasks: Support and enhance diverse technology systems while driving infrastructure improvements.
- Company: Join a forward-thinking organisation transforming its tech landscape.
- Benefits: Competitive salary, hybrid working, and excellent career development opportunities.
- Other info: Collaborative environment that values your ideas and technical growth.
- Why this job: Be part of impactful projects and influence future technology decisions.
- Qualifications: Experience with Microsoft infrastructure and strong problem-solving skills.
The predicted salary is between 35000 - 40000 £ per year.
Join a business transforming its technology landscape. Technology is becoming a central pillar of this organisation's future growth strategy, and they're looking for an Infrastructure Support Engineer to help drive that journey forward.
This isn't a role where you'll spend your days simply reacting to support tickets. Instead, you'll become part of a growing internal IT team that's actively improving systems, strengthening infrastructure, and delivering projects that have a visible impact across the business.
With significant investment being made into infrastructure, cloud services, security, and operational resilience, this is an excellent opportunity for someone who enjoys a blend of support, project delivery, and continuous improvement.
What you'll be doing
Working alongside senior IT leadership and third-party technology partners, you'll help support and enhance a diverse technology estate spanning on-premise and cloud environments. Responsibilities will include:
- Providing 1st, 2nd and 3rd line technical support across users, systems and infrastructure
- Supporting and maintaining Windows Server environments and Microsoft 365 services
- Managing endpoint technologies and user devices across the organisation
- Administering Active Directory, user permissions and access controls
- Monitoring infrastructure performance, backups, patching and system availability
- Supporting networking services including DNS, DHCP and core connectivity
- Maintaining virtualised environments using VMware and Hyper-V
- Assisting with infrastructure upgrades, migrations and technology refresh projects
- Supporting security initiatives, compliance activities and best-practice standards
- Contributing to service improvements and helping transition projects into operational support
Why consider this role?
This position offers far more than traditional infrastructure support. You'll gain exposure to:
- Large-scale infrastructure enhancement programmes
- Cloud and hybrid technology environments
- Modern endpoint management tools
- Security-focused improvement initiatives
- Business-critical technology projects
- Opportunities to influence future technology decisions
The organisation offers a supportive environment where ideas are welcomed, improvement is encouraged, and technical development is genuinely invested in.
Skills and experience
We're keen to speak with candidates who have experience supporting a broad Microsoft infrastructure environment and who enjoy working across multiple technical disciplines. You'll ideally have experience with:
- Windows Server administration
- Microsoft 365
- VMware and/or Hyper-V
- Intune and SCCM
- Active Directory
- DNS and DHCP
- Endpoint and device management
- Infrastructure support and maintenance
- ITIL-aligned service environments
- Infrastructure upgrades, deployments or migration projects
- System monitoring, patching and security best practices
About you
You'll be a proactive problem-solver who enjoys taking ownership, identifying improvements, and delivering lasting solutions rather than quick fixes. Strong communication skills, a collaborative approach, and a genuine interest in technology improvement will be just as important as your technical expertise.
The Opportunity
This is an exciting time to join the organisation as its internal technology function continues to evolve. You'll have the chance to work on meaningful projects, broaden your infrastructure expertise, and contribute to shaping the future direction of IT within a stable and growing business.
For further information and a confidential discussion, please apply today.
IT Support Engineer in Ripley employer: Tilt Recruitment
Join a forward-thinking organisation in Derbyshire that prioritises technology as a key driver of growth. As an IT Support Engineer, you'll be part of a dynamic team dedicated to enhancing infrastructure and delivering impactful projects, all while enjoying a hybrid working model and excellent benefits. With a strong focus on employee development and a culture that values innovation, this is an ideal environment for those looking to advance their careers in IT.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Ripley
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tilt Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tilt Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tilt Recruitment!
✨Direct Apply to Tilt Recruitment
Let's not forget to apply directly through the Tilt Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Engineer in Ripley
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tilt Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tilt Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tilt Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
