Head of Business Systems in Manchester

Head of Business Systems in Manchester

Manchester Full-Time 42000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead systems strategy to enhance care delivery and user experience.
  • Company: Values-led organisation in the adult social care sector.
  • Benefits: Up to £70k salary, remote work, and a chance to make a real impact.
  • Why this job: Shape systems that improve lives and support frontline care staff.
  • Qualifications: Experience in senior systems leadership and strong stakeholder engagement skills.
  • Other info: Join a progressive team focused on digital transformation and inclusivity.

The predicted salary is between 42000 - 84000 £ per year.

Shape systems that genuinely improve people’s lives. Our client, a values-led organisation in the adult social care sector, is undergoing an ambitious period of transformation. Following significant transformation over the past year, the organisation is now entering the next phase of growth, including major systems change and a strong focus on digital maturity. They are now seeking a Head of Business Systems to provide strategic leadership across their business-critical platforms and lead a talented systems team through this exciting journey. This is not a hands-on technical role. Instead, it’s a senior, people-focused leadership position for someone who understands how systems, data and users come together to enable great care, confident staff and strong governance.

What You’ll Be Doing…

  • Own and deliver the systems strategy, ensuring platforms are scalable, secure and aligned to organisational priorities
  • Lead and develop specialist systems teams, creating clarity, collaboration and momentum
  • Oversee a complex portfolio of systems spanning workforce management, learning, care planning, finance and CRM
  • Ensure systems are well governed, secure and efficient, with clear access controls, configurations and automated workflows
  • Act as a trusted partner to senior leaders, translating business needs into practical system solutions
  • Champion user experience, change management and adoption, ensuring people feel confident and supported through change
  • Play a key role in selecting and shaping new platforms, working strategically with suppliers and internal stakeholders
  • Take a big-picture view of integrations, ensuring systems work together rather than in silos
  • Collaborate closely with data colleagues to understand and manage the downstream impact of systems change
  • Support future-focused initiatives, including exploration of AI and emerging technologies

Why This Role?

  • Influence systems used by thousands of frontline care staff
  • Lead transformation at a time when digital change really matters
  • Work with a progressive, non-hierarchical leadership team
  • Join an organisation where technology is seen as an enabler of better care, not just an IT function
  • Play a visible role in improving quality, compliance and outcomes across services

What We’re Looking For…

  • Proven experience in a senior systems or business systems leadership role
  • Strong track record of delivering systems strategy and complex change
  • Experience with SaaS platforms, integrations and automation
  • Understanding of governance, compliance and data security (especially valuable in regulated environments)
  • Excellent stakeholder engagement and communication skills
  • A leadership style that is collaborative, pragmatic and people-centred
  • Background in care, health, housing, charity or similarly values-led environments preferred

This is a fantastic opportunity where you can make a real difference, improving systems in a way that directly supports carers and helps them focus on delivering better care.

Head of Business Systems in Manchester employer: Tilt Recruitment

Join a values-led organisation in the adult social care sector that prioritises meaningful change and employee development. With a focus on digital transformation, this remote role offers the chance to lead a talented team while influencing systems that enhance the lives of frontline care staff. Enjoy a collaborative work culture, opportunities for professional growth, and the satisfaction of knowing your efforts directly contribute to better care outcomes.
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Contact Detail:

Tilt Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Business Systems in Manchester

✨Tip Number 1

Network like a pro! Reach out to your connections in the social care sector and let them know you're on the hunt for a Head of Business Systems role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by researching the organisation's recent transformations and their systems strategy. Show them you’re not just another candidate; you’re someone who understands their mission and can lead their systems team through exciting changes.

✨Tip Number 3

Don’t forget to showcase your leadership style! When chatting with potential employers, highlight how you foster collaboration and support your teams. They want to see that you can inspire confidence and drive change in a people-focused way.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help you every step of the way, so don’t hesitate to reach out if you need any tips or guidance during your job search.

We think you need these skills to ace Head of Business Systems in Manchester

Systems Strategy
Leadership
Stakeholder Engagement
Change Management
User Experience
Governance
Data Security
SaaS Platforms
Integrations
Automation
Communication Skills
Collaboration
Pragmatic Problem-Solving
Understanding of Regulated Environments
Experience in Care or Health Sector

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Business Systems role. Highlight your leadership style and how it fits with our values-led approach.

Showcase Your Experience: Don’t just list your previous roles; share concrete examples of how you've successfully delivered systems strategy and led teams through change. We want to see how you’ve made a real impact in your past positions.

Communicate Clearly: Use clear and concise language in your application. Remember, we’re looking for excellent communication skills, so make sure your writing reflects that. Avoid jargon unless it’s relevant to the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at Tilt Recruitment

✨Understand the Organisation's Values

Before your interview, take some time to really get to know the organisation's values and mission. This role is all about improving systems that enhance people's lives in social care, so showing that you resonate with their ethos will set you apart.

✨Prepare for Strategic Discussions

Since this position involves owning and delivering the systems strategy, be ready to discuss your previous experiences in leading complex change. Think of specific examples where you've successfully implemented a systems strategy and how it benefited the organisation.

✨Showcase Your Leadership Style

This role requires a collaborative and people-centred leadership approach. Be prepared to share your leadership philosophy and how you've developed teams in the past. Highlight instances where you've fostered clarity and collaboration among team members.

✨Engage with Stakeholder Management

As a trusted partner to senior leaders, you'll need to demonstrate your stakeholder engagement skills. Prepare to discuss how you've translated business needs into practical system solutions and how you’ve managed relationships with various stakeholders in previous roles.

Head of Business Systems in Manchester
Tilt Recruitment
Location: Manchester

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