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- Tasks: Lead strategic systems change to enhance care delivery and user experience.
- Company: Values-led organisation in the adult social care sector, focused on digital transformation.
- Benefits: Up to £70k salary, remote work, and a chance to influence meaningful change.
- Why this job: Make a real impact on systems that support frontline care staff and improve lives.
- Qualifications: Proven leadership in systems strategy, strong communication skills, and a collaborative approach.
- Other info: Join a progressive team committed to diversity and inclusion.
Shape systems that genuinely improve people’s lives. Our client, a values-led organisation in the adult social care sector, is undergoing an ambitious period of transformation. Following significant transformation over the past year, the organisation is now entering the next phase of growth, including major systems change and a strong focus on digital maturity.
They are now seeking a Head of Business Systems to provide strategic leadership across their business-critical platforms and lead a talented systems team through this exciting journey. This is not a hands-on technical role. Instead, it’s a senior, people-focused leadership position for someone who understands how systems, data and users come together to enable great care, confident staff and strong governance.
What You’ll Be Doing…
- Own and deliver the systems strategy, ensuring platforms are scalable, secure and aligned to organisational priorities
- Lead and develop specialist systems teams, creating clarity, collaboration and momentum
- Oversee a complex portfolio of systems spanning workforce management, learning, care planning, finance and CRM
- Ensure systems are well governed, secure and efficient, with clear access controls, configurations and automated workflows
- Act as a trusted partner to senior leaders, translating business needs into practical system solutions
- Champion user experience, change management and adoption, ensuring people feel confident and supported through change
- Play a key role in selecting and shaping new platforms, working strategically with suppliers and internal stakeholders
- Take a big-picture view of integrations, ensuring systems work together rather than in silos
- Collaborate closely with data colleagues to understand and manage the downstream impact of systems change
- Support future-focused initiatives, including exploration of AI and emerging technologies
Why This Role?...
- Influence systems used by thousands of frontline care staff
- Lead transformation at a time when digital change really matters
- Work with a progressive, non-hierarchical leadership team
- Join an organisation where technology is seen as an enabler of better care, not just an IT function
- Play a visible role in improving quality, compliance and outcomes across services
What We’re Looking For…
- Proven experience in a senior systems or business systems leadership role
- Strong track record of delivering systems strategy and complex change
- Experience with SaaS platforms, integrations and automation
- Understanding of governance, compliance and data security (especially valuable in regulated environments)
- Excellent stakeholder engagement and communication skills
- A leadership style that is collaborative, pragmatic and people-centred
- Background in care, health, housing, charity or similarly values-led environments preferred
This is a fantastic opportunity where you can make a real difference, improving systems in a way that directly supports carers and helps them focus on delivering better care.
Our client is an equal opportunity employer – they celebrate diversity and are committed to creating an inclusive environment for all employees.
Head of Business Systems employer: Tilt Recruitment
Contact Detail:
Tilt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Systems
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Understand their systems and how they impact care delivery. This will help you showcase how your experience aligns with their mission during the chat.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s land that dream job together!
We think you need these skills to ace Head of Business Systems
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’s packed with info about what we’re looking for and how you can align your experience with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to highlight your relevant experience in systems leadership and transformation. Show us how your background fits with our values and the role.
Showcase Your People Skills: Since this is a people-focused leadership role, make sure to emphasise your stakeholder engagement and communication skills. We want to see how you’ve successfully led teams and collaborated with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Tilt Recruitment
✨Understand the Organisation's Values
Before your interview, take some time to really get to know the organisation's values and mission in the social care sector. This will help you align your answers with their goals and demonstrate that you're not just looking for any job, but that you're genuinely interested in making a difference.
✨Showcase Your Leadership Style
Since this role is all about people-focused leadership, be prepared to discuss your leadership style and how you've successfully led teams through change. Share specific examples of how you've fostered collaboration and clarity within your previous teams.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you engage with stakeholders and translate business needs into system solutions. Think of examples where you've effectively communicated complex ideas to non-technical audiences, as this will highlight your communication skills and ability to build trust.
✨Discuss Future-Focused Initiatives
Given the emphasis on digital maturity and emerging technologies, be ready to talk about your thoughts on AI and how it can enhance systems in the social care sector. Showing that you're forward-thinking and open to innovation will set you apart from other candidates.
