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- Tasks: Lead and shape systems that enhance care for thousands of frontline staff.
- Company: Values-led organisation in the adult social care sector, focused on digital transformation.
- Benefits: Up to £70k salary, remote work, and a chance to make a real impact.
- Why this job: Drive meaningful change in systems that support better care and confident staff.
- Qualifications: Proven leadership in systems strategy and experience with SaaS platforms.
- Other info: Join a progressive team that values collaboration and inclusivity.
The predicted salary is between 42000 - 84000 £ per year.
Up to £70k
Remote (occasional travel)
Social care
Shape systems that genuinely improve people's lives. Our client, a values-led organisation in the adult social care sector, is undergoing an ambitious period of transformation. Following significant transformation over the past year, the organisation is now entering the next phase of growth, including major systems change and a strong focus on digital maturity. They are now seeking a Head of Business Systems to provide strategic leadership across their business-critical platforms and lead a talented systems team through this exciting journey. This is not a hands-on technical role. Instead, it's a senior, people-focused leadership position for someone who understands how systems, data and users come together to enable great care, confident staff and strong governance.
What You'll Be Doing
- Own and deliver the systems strategy, ensuring platforms are scalable, secure and aligned to organisational priorities
- Lead and develop specialist systems teams, creating clarity, collaboration and momentum
- Oversee a complex portfolio of systems spanning workforce management, learning, care planning, finance and CRM
- Ensure systems are well governed, secure and efficient, with clear access controls, configurations and automated workflows
- Act as a trusted partner to senior leaders, translating business needs into practical system solutions
- Champion user experience, change management and adoption, ensuring people feel confident and supported through change
- Play a key role in selecting and shaping new platforms, working strategically with suppliers and internal stakeholders
- Take a big-picture view of integrations, ensuring systems work together rather than in silos
- Collaborate closely with data colleagues to understand and manage the downstream impact of systems change
- Support future-focused initiatives, including exploration of AI and emerging technologies
Why This Role?
- Influence systems used by thousands of frontline care staff
- Lead transformation at a time when digital change really matters
- Work with a progressive, non-hierarchical leadership team
- Join an organisation where technology is seen as an enabler of better care, not just an IT function
- Play a visible role in improving quality, compliance and outcomes across services
What We're Looking For
- Proven experience in a senior systems or business systems leadership role
- Strong track record of delivering systems strategy and complex change
- Experience with SaaS platforms, integrations and automation
- Understanding of governance, compliance and data security (especially valuable in regulated environments)
- Excellent stakeholder engagement and communication skills
- A leadership style that is collaborative, pragmatic and people-centred
- Background in care, health, housing, charity or similarly values-led environments preferred
This is a fantastic opportunity where you can make a real difference, improving systems in a way that directly supports carers and helps them focus on delivering better care. Please apply now and we'll be in touch shortly :)
Our client is an equal opportunity employer; they celebrate diversity and are committed to creating an inclusive environment for all employees.
Head of Business Systems in Birmingham employer: Tilt Recruitment Limited
Contact Detail:
Tilt Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business Systems in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its systems. Understand their values and how they align with your experience. This will help you showcase how you can lead their systems strategy effectively.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that resonate with your passion for improving lives through technology. Use our website to find positions that match your skills and values, making your application stand out.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Share any additional thoughts you have about the role or how you can contribute to their systems transformation.
We think you need these skills to ace Head of Business Systems in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Head of Business Systems role. Highlight your leadership style and any relevant experience in systems strategy and transformation.
Showcase Your People Skills: Since this is a people-focused leadership position, emphasise your ability to lead teams and engage stakeholders. Share examples of how you've fostered collaboration and supported team members through change.
Demonstrate Your Strategic Thinking: In your application, illustrate your understanding of how systems, data, and users interact. Provide insights into your experience with SaaS platforms and how you've successfully delivered complex system changes in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves and you can easily track your progress!
How to prepare for a job interview at Tilt Recruitment Limited
✨Understand the Organisation's Values
Before your interview, take some time to research the organisation's values and mission in the adult social care sector. This will help you align your answers with their goals and demonstrate that you're genuinely interested in making a difference.
✨Showcase Your Leadership Style
As this role is people-focused, be prepared to discuss your leadership style and how you've successfully led teams through change. Share specific examples of how you've fostered collaboration and clarity within your previous teams.
✨Prepare for Stakeholder Engagement Questions
Expect questions about your experience with stakeholder engagement. Think of instances where you've translated complex business needs into practical solutions, and be ready to explain how you built trust with senior leaders.
✨Discuss Your Approach to Change Management
Since championing user experience and change management is crucial for this role, prepare to talk about your strategies for supporting teams through transitions. Highlight any successful initiatives you've led that improved user confidence and adoption of new systems.
