At a Glance
- Tasks: Support and improve technology systems while working on exciting infrastructure projects.
- Company: Established UK business investing in modern technology and innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with clear progression opportunities.
- Why this job: Join a pivotal moment in tech transformation and make a real impact.
- Qualifications: Experience in IT support and a passion for improving systems.
The predicted salary is between 35000 - 40000 € per year.
Derbyshire | Hybrid Working (60/40) £35,000 - £40,000 + benefits
Build, improve, and modernise technology that genuinely matters. This is not a reset passwords and close tickets support role. It's an opportunity to join a well-established UK business investing heavily in its technology estate, infrastructure resilience, and long-term digital capability. With a newly appointed IT leadership team and significant modernisation projects underway, this role offers the chance to become a key part of a growing internal technology function at a genuinely exciting point in its journey.
You’ll work across everything from day-to-day support and infrastructure maintenance through to upgrades, migrations, security improvements, and cloud-focused projects. If you enjoy variety, ownership, and solving problems properly rather than applying temporary fixes, you’ll thrive here. The environment is collaborative, practical, and improvement-focused, with the backing of experienced leadership and a business that continues to invest in systems, people, and innovation.
What’s in it for you?
- Exposure to infrastructure modernisation and transformation projects
- Opportunity to deepen your cloud, infrastructure and security expertise
- Hands-on work across Windows Server, virtualisation, networking and endpoint technologies
- Exposure to technologies including VMware, Hyper-V, Intune, SCCM, DNS, DHCP and patch management
- A business investing in technology and continuous improvement
- Hybrid working model with strong work/life balance
- Supportive leadership and a genuinely varied technical environment
- Clear progression opportunities as the IT function evolves
- The chance to influence how technology services are delivered moving forward
The role
Working closely with the IT Director and external technology partners, you’ll provide multi-level support across end-user technology, servers, networking and business applications while helping deliver ongoing infrastructure improvements. You’ll also play a key role in maintaining service quality during a period of growth and change.
Key responsibilities include:
- Delivering 1st line, 2nd line and 3rd line support across the business
- Supporting Windows environments, end-user devices and business-critical systems
- Maintaining servers, networking, storage and infrastructure platforms
- Managing monitoring, patching, backups and system health checks
- Supporting cloud and on-premise environments
- Supporting migrations, upgrades and infrastructure deployments
- Assisting with security controls, access management and compliance initiatives
- Supporting virtualised environments using VMware and/or Hyper-V
- Working on change management and continuous improvement activities
- Supporting the transition of new technologies into BAU support
What they’re looking for
You’ll probably already have experience in a broad IT support, infrastructure or systems environment and enjoy working across multiple technologies rather than being siloed. Experience in the following would be valuable:
- Windows Server administration
- Microsoft 365 environments
- VMware and/or Hyper-V
- Intune and SCCM
- DNS, DHCP and networking fundamentals
- Endpoint management and device support
- Active Directory and access control
- ITIL/service-led support environments
- Infrastructure projects, upgrades or migrations
- Security best practice, patching and system monitoring
Most importantly, they’re looking for someone who is proactive, collaborative and genuinely enjoys improving systems and services rather than simply maintaining them.
Why this opportunity stands out
The business is at a genuine turning point technologically, making this an ideal move for someone who wants more than BAU support work. You’ll gain hands-on exposure to projects, modernisation initiatives and scalable infrastructure design while working in a stable, established organisation with ambitious plans for the future.
To find out more, apply now for a confidential conversation.
IT Support Engineer in Alfreton employer: Tilt Recruitment Limited
Join a forward-thinking UK business in Derbyshire as an IT Support Engineer, where you'll be part of a dynamic team dedicated to modernising technology that truly matters. With a strong focus on employee growth, a collaborative work culture, and a hybrid working model, this role offers the chance to engage in meaningful projects while enjoying a healthy work/life balance. Benefit from exposure to cutting-edge infrastructure initiatives and clear progression opportunities within a supportive environment that values innovation and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Alfreton
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support expertise. This could be anything from a blog about troubleshooting tips to a GitHub repository showcasing your work with cloud technologies.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues or projects mentioned in the job description. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by the right people in the company.
We think you need these skills to ace IT Support Engineer in Alfreton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your experience with Windows Server, cloud environments, and any relevant projects you've worked on. We want to see how you can contribute to our exciting journey!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about technology and how your proactive approach aligns with our focus on improvement. Let us know what excites you about this opportunity at StudySmarter.
Showcase Problem-Solving Skills:In your application, share examples of how you've tackled complex IT issues in the past. We love candidates who enjoy solving problems properly rather than applying temporary fixes, so make sure to highlight those experiences!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Tilt Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, VMware, and cloud technologies. Be ready to discuss your hands-on experience with these systems, as well as any specific projects you've worked on that relate to infrastructure improvements or migrations.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. This role is all about solving problems properly, so be ready to explain your thought process and the steps you took to find a lasting solution rather than a quick fix.
✨Emphasise Collaboration
Since the environment is collaborative, highlight your experience working in teams. Share stories that demonstrate your ability to work closely with others, especially in high-pressure situations or during significant technology transitions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current technology initiatives and future plans. This shows your genuine interest in the role and helps you understand how you can contribute to their ongoing infrastructure modernisation efforts.
