Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%
Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%

Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
T

At a Glance

  • Tasks: Support pharmacy customers and expand the client base through phone and email.
  • Company: CC Pharma delivers affordable EU medications, committed to ethical healthcare for over 20 years.
  • Benefits: Enjoy a fully remote role with flexible working hours and a supportive team environment.
  • Why this job: Join a mission-driven company making a social impact in healthcare while developing your skills.
  • Qualifications: Must have a pharmaceutical or commercial qualification with at least 5 years in the Rx sector.
  • Other info: Fluent German required; experience with CRM systems is a plus.

The predicted salary is between 30000 - 42000 £ per year.

Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100% -Unbefristet- CC Pharma beliefert Apotheken und Pharma-Großhändler täglich mit kostengünstigen Original-Präparaten aus der EU. Dies dient einer sozial und wirtschaftlich verantwortlichen Medikamentenversorgung in Deutschland, der sich CC Pharma seit über 20 Jahren aus ethischen Gründen verpflichtet fühlt. Wir suchen zum nächstmöglichen Zeitpunkt in Vollzeit einen flexiblen und freundlichen Kollegen (m/w/d) für die Besetzung der o. g. Stelle: Deine Aufgaben:

  • Deine Hauptaufgabe ist die selbstständige Betreuung unserer Apothekenkunden sowie der Ausbau des Kundenstamms
  • Aktiver Verkauf unseres Rx Produktsortiments per Telefon & E-Mail sowie Unterstützung bei der Neukundenansprache (Inbound / Outbound)
  • Du bist unser Aushängeschild in der direkten Kommunikation nach außen und trägst einen bedeutenden Beitrag zur Kundenbindung bei
  • Auftragsabwicklung und Aufgaben, z. B. Erfassung von Kundenaufträgen und Lieferterminverfolgung, Erstellung von Rechnungen und Gutschriften, Retouren und Reklamationsbearbeitung
  • Dein Profil:

  • Du verfügst über eine abgeschlossene pharmazeutische oder kaufmännische Berufsausbildung oder Pharmareferent gem. §75 AMG mit mind. 5 Jahren Berufserfahrung im Pharma Rx Bereich
  • Du zeichnest dich durch eine sorgfältige, eigenständige und strukturierte Arbeitsweise aus und arbeitest gerne auch remote mit Kollegen im Team
  • Du verfügst über eine ausgeprägte Kundenorientierung und bist lösungsorientiert
  • Du bist sicher im Umgang mit MS-Office (Excel & Word)
  • Optimalerweise verfügst du über Kenntnisse in CRM-Systemen
  • Fließende Deutschkenntnisse in Wort und Schrift
  • Bei Interesse reiche bitte Deine schriftlich in der Personalabteilung unter ein

    Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100% employer: Tilray Brands

    CC Pharma is an exceptional employer, offering a fully remote position that allows for a flexible work-life balance while contributing to the vital mission of providing affordable medications across Germany. With over 20 years of commitment to ethical pharmaceutical supply, employees benefit from a supportive work culture that prioritises professional growth and customer engagement, making it a rewarding environment for those passionate about healthcare and customer service.
    T

    Contact Detail:

    Tilray Brands Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%

    Tip Number 1

    Familiarise yourself with the pharmaceutical industry, especially the Rx sector. Understanding the products and services offered by CC Pharma will help you engage more effectively with potential customers during your conversations.

    Tip Number 2

    Brush up on your communication skills, particularly over the phone and via email. Since you'll be the face of the company in customer interactions, being clear, friendly, and professional is key to building strong relationships.

    Tip Number 3

    Get comfortable with remote working tools and collaboration software. As this position is fully remote, being adept at using these tools will not only help you work efficiently but also demonstrate your readiness for the role.

    Tip Number 4

    Network within the pharmaceutical community. Engaging with professionals in the field can provide insights into the industry and may even lead to referrals or recommendations that could strengthen your application.

    We think you need these skills to ace Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%

    Customer Service Skills
    Pharmaceutical Knowledge
    Sales Skills
    Communication Skills
    Attention to Detail
    Problem-Solving Skills
    MS Office Proficiency (Excel & Word)
    CRM System Knowledge
    Team Collaboration
    Organisational Skills
    Fluent German (Written and Spoken)
    Remote Work Capability
    Flexibility
    Customer Orientation

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the position. Familiarise yourself with the tasks involved in customer service within the pharmaceutical sector, especially regarding Rx products.

    Tailor Your CV: Customise your CV to highlight relevant experience in customer service and the pharmaceutical industry. Emphasise any specific skills or qualifications that align with the job description, such as your knowledge of MS Office and CRM systems.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the pharmaceutical field. Mention your ability to work independently and remotely, as well as your commitment to customer satisfaction.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.

    How to prepare for a job interview at Tilray Brands

    Show Your Customer Service Skills

    Since the role involves direct communication with pharmacy customers, be prepared to discuss your previous customer service experiences. Highlight specific situations where you successfully resolved issues or improved customer satisfaction.

    Demonstrate Your Knowledge of the Pharma Industry

    Familiarise yourself with the pharmaceutical sector, especially regarding Rx products. Be ready to discuss any relevant experience you have and how it relates to the responsibilities of the position.

    Emphasise Your Remote Work Experience

    As this is a fully remote position, share examples of how you've effectively worked in a remote environment. Discuss your time management skills and how you maintain communication with team members.

    Prepare Questions for the Interviewer

    Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, company culture, or future projects related to the Rx product range.

    Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%
    Tilray Brands
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    T
    • Mitarbeiter (m/w/d) Kundenservice im Rx Bereich Apotheken 40 h/ Woche in Vollzeit Remote 100%

      Full-Time
      30000 - 42000 £ / year (est.)
    • T

      Tilray Brands

      1000-5000
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >