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- Tasks: Engage with customers through demos and support their success with our software.
- Company: Join a rapidly expanding SaaS company in North Bristol with a vibrant culture.
- Benefits: Enjoy hybrid working, career development opportunities, and a supportive team environment.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Potential to transition into Product or Account Management roles.
The predicted salary is between 36000 - 60000 £ per year.
Tilo are currently recruiting for a Customer Success Manager to join a leading SaaS company based in North Bristol. This is a hybrid role (3 days in and 2 from home). The position sits closely alongside the Product and Technical teams.
A key focus of this role will be around demos, both virtual and face to face. There would be a longer term view to be involved in presentations, this wouldn’t be for at least 6-12 months.
The company are expanding rapidly and are great at offering career development opportunities. Moves into Product Management or Account Management are viable options, depending on what you want to do.
If you are interested in finding out more, then please apply now!
Customer Success Manager in Bristol employer: Tilo Consulting
Contact Detail:
Tilo Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Getting to know the team can give you insider info and make your application stand out.
✨Tip Number 2
Prepare for those demos! Brush up on your presentation skills and be ready to showcase how you can engage customers effectively. Practice makes perfect, so maybe do a mock demo with a friend.
✨Tip Number 3
Show your passion for customer success! During interviews, share stories of how you've gone above and beyond for clients. This will highlight your commitment and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Success Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Success Manager role. Highlight your experience with demos and any relevant SaaS knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer success and how you envision contributing to our growth. We love hearing about your career aspirations, so don’t hold back!
Showcase Your Communication Skills: As this role involves demos and presentations, it’s crucial to demonstrate your communication prowess in your application. Use clear, concise language and make sure your personality shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Tilo Consulting
✨Know Your Product Inside Out
As a Customer Success Manager, you'll be closely working with the Product and Technical teams. Make sure you understand the company's product thoroughly. Familiarise yourself with its features, benefits, and any recent updates. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Prepare for Demos
Since demos are a key part of this role, practice how you would present the product to potential clients. Think about how to highlight its strengths and address common pain points. You might even want to prepare a mock demo to showcase your presentation skills during the interview.
✨Showcase Your Communication Skills
Customer Success Managers need to communicate effectively with both clients and internal teams. Be ready to discuss examples from your past experiences where you've successfully resolved customer issues or collaborated with technical teams. This will show that you can bridge the gap between customers and the product.
✨Express Your Career Aspirations
Tilo offers great career development opportunities, so don’t hesitate to share your long-term goals during the interview. Whether you're interested in moving into Product Management or Account Management, let them know how you see your career evolving within the company. This shows ambition and a desire to grow with them.