Senior Business Development Manager (Retail Partnerships)

We are looking for a Senior Business Development Manager who will play a significant part in the growth strategy by forming relationships with prospective customers and converting them successfully into happy customers. This role is both technically and commercially focused and if you like holding complex conversations with senior levels up to and including the C-Suite, this role is right up your street. The role holds solid technical knowledge of the product and uses this knowledge to help customers to design and quantify their decisions.

The Senior Business Development Manager will be responsible for sourcing and winning net new brands to join the Tillo portfolio. The role involves end-to-end management of the sales process, including:

• Identifying brand-appropriate targets
• Lead generation
• ABM campaign support for the Marketing team
• Event attendance
• Follow-up
• Pitching
• Proposals
• Contract negotiation
• Closing sales

Build and nurture relationships across all relevant industry networks to support the growth of Tillo’s presence in the market and pay close attention to retail news to ensure the brand target list remains relevant and lucrative.

Day to day this role will:

• Sourcing and winning net new brands (as per our ICP) to join the Tillo portfolio
• Focus on securing brands with strong retail presence in some of our key markets with a focus on UK & Europe, keeping a keen eye on opportunities in new markets as well.
• Lead by example in generating new leads and contacts, always following up new business opportunities and delivering to targets.
• Identify new sales and revenue opportunities across the retail and payments industry.
• Build and nurture relationships with key industry networks to maintain inbound referrals.
• Maintain extensive knowledge of current market conditions in our key markets (UK, USA, Europe) and communicate new developments and changes to prospective and current clients.
• Identify and attend conferences and exhibitions in order to network with prospective clients and assess how Tillo can use these events to their advantage in the future.
• Develop and apply commercial modelling and forecasting to assess the value of new opportunities, ensuring proposals are commercially viable and aligned to Tillo’s growth strategy.
• Lead negotiations with prospective partners to secure commercially advantageous agreements that drive sustainable revenue growth.

Reporting into the Head of Retail Partnerships and ensuring they are updated regularly on progress to report back to the wider Tillo Senior Leadership Team on a weekly basis.

What we’re looking for

Essential:

• Proven experience in business development or sales.
• Strong networking abilities, with experience attending and leveraging industry events.
• Proficiency in using CRM tools like HubSpot.
• Excellent communication skills, both written and verbal, with a knack for building and maintaining relationships.
• A strategic mindset with the ability to think on the spot.
• Self-motivated, proactive, and able to work independently while also being a collaborative team player.
• Commercially minded and confident liaising and negotiating at all levels.

Desirable:

• Experience in engaging with international markets.
• Experience selling to brands/retailers.
• Experience in the gift card industry.

Benefits

We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:

• Enhanced annual leave of 26 days per annum (plus an additional day for your birthday)
• Private Medical care through Vitality
• Employee Incentive Scheme
• Access to Tillo’s Storefront with discounts & gift card vouchers
• Hybrid Working
• Top spec equipment including laptop, mouse, keyboard, monitor
• Anniversary gifts
• Monthly breakfasts, drinks, snacks and events
• Team Learning & Development budget

About Tillo

Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses. Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.

Diversity, Equity, and Inclusion Statement: We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.