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- Tasks: Drive revenue growth and support key clients with exceptional service.
- Company: Join Tillo, a market leader in rewards and incentives, based in Hove.
- Benefits: Enjoy 26 days of annual leave, private medical care, and hybrid working.
- Why this job: Make a real impact by building strategic relationships and driving account growth.
- Qualifications: Experience in B2B account management, strong negotiation skills, and tech-savvy.
- Other info: Collaborative team culture with excellent career development opportunities.
The predicted salary is between 43200 - 72000 £ per year.
An experienced Senior Account Manager with strong commercial awareness and a proven ability to partner with customers to grow accounts.
The challenge: To drive revenue, upsell products and provide key support to our key clients.
This role will be based in our Hove office 2-3 days a week.
We are seeking a dedicated and strategic Senior Account Manager to join our team. This role is essential to Tillo in ensuring the retention of our existing revenues while also developing new growth pipeline opportunities within our installed customer base. The Senior Account Manager will build strategic relationships with customers, understand their programs and broader corporate objectives, and create account plans to support retention while identifying and pursuing growth opportunities across their businesses. You will be providing support to the commercial team as well as our brands and partners as customers.
Day To Day This Role Will:
- Finding opportunities to grow accounts with a focus on revenue.
- Supporting existing customers and ensuring they always receive the highest level of customer service.
- Offering additional services that are relevant and of interest to customers.
- Working as a link between our technical teams and customers.
- Providing feedback from customers and ensuring it is picked up internally by the right people.
- Administration and use of various platforms and systems.
What We’re Looking For:
- Previous Account Management experience in a B2B role, ideally coming from a SaaS background but open to those eager to move into this space.
- Proven track record of key account growth and strong negotiation skills.
- Able to build strong working relationships both internally and externally.
- Excellent communication skills and ability to confidently present both virtually and face to face.
- Confident with technology, terminology and translating complex ideas.
- Analytical mindset with confident data analysis skills.
- Commercially minded - confident liaising at all levels.
- Someone self‑motivated, highly organised, process driven with excellent attention to detail.
Benefits:
- Enhanced annual leave of 26 days per annum (plus an additional day for your birthday).
- Private Medical care through Vitality.
- Employee Incentive Scheme.
- Access to Tillo’s Storefront with discounts & gift card vouchers.
- Hybrid Working.
- Top spec equipment including laptop, mouse, keyboard, monitor.
- Anniversary gifts.
- Monthly breakfasts, drinks, snacks and events.
- Team Learning & Development budget.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
Senior Account Manager in Hove employer: Tillo
Contact Detail:
Tillo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager in Hove
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to account management. This will help you tailor your answers and show that you’re genuinely interested in Tillo.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Account Manager. Highlight your successes in growing accounts and building relationships, as this is what Tillo values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the Tillo team and are ready to dive into the rewards and incentives world.
We think you need these skills to ace Senior Account Manager in Hove
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your relevant experience in account management and any SaaS background you might have. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven revenue growth or improved customer relationships in previous roles. We love numbers, so if you can quantify your success, even better!
Be Authentic: Let your personality shine through in your application. We value collaboration and positivity, so don’t be afraid to show us who you are and what motivates you. A genuine approach can really make you stand out!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tillo
✨Know Your Numbers
As a Senior Account Manager, you'll need to demonstrate your commercial awareness. Brush up on key metrics related to account growth and retention. Be ready to discuss specific examples of how you've driven revenue in previous roles.
✨Build Rapport with the Interviewers
Since this role involves building strong relationships with clients, show your interpersonal skills during the interview. Engage with your interviewers, ask them questions about their experiences at Tillo, and share relevant anecdotes that highlight your relationship-building abilities.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data analysis to inform your account management strategies. Bring examples of how you've identified growth opportunities through data insights, and be ready to explain complex ideas in a simple way.
✨Demonstrate Your Tech Savvy
Familiarise yourself with the technology and platforms relevant to the role. Be prepared to discuss how you've successfully liaised between technical teams and clients in the past, and how you can translate complex technical concepts into actionable insights for customers.
