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- Tasks: Drive revenue and build strong relationships with key clients in a dynamic environment.
- Company: Join Tillo, a market leader in rewards and incentives, fostering collaboration and growth.
- Benefits: Enjoy 26 days of annual leave, private medical care, and a supportive hybrid work culture.
- Other info: Be part of a diverse team that values innovation and work/life balance.
- Why this job: Make a real impact by partnering with top brands and shaping long-term strategies.
- Qualifications: Experience in B2B Account Management and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
An experienced Senior Account Manager with strong commercial awareness and a proven ability to partner with customers to grow accounts.
The challenge is to drive revenue, upsell products and provide key support to our key clients.
We operate a hybrid policy with 2 days per week in the office. This can be either all in Hove or split between our Hove and London offices once per week.
We’re looking for a commercially minded and relationship-driven Senior Account Manager to play a key role in growing and retaining our existing customer base. This is a high-impact position where you’ll own strategic accounts, drive revenue expansion, and help shape long-term partnerships with some of the world’s leading brands.
You’ll sit at the intersection of commercial, product, and technical teams—translating customer needs into actionable opportunities while ensuring a seamless client experience.
What you’ll be responsible for:
- Own and grow a portfolio of key accounts, with clear targets for retention, expansion, and revenue growth.
- Develop and execute strategic account plans aligned to customer goals and business priorities.
- Identify and close upsell and cross-sell opportunities, building a strong pipeline within existing accounts.
- Build trusted relationships with senior stakeholders, becoming a go-to advisor for your customers.
- Lead renewals and commercial negotiations, ensuring long-term value for both the client and the business.
- Partner closely with technical and product teams to support API onboarding, integrations, and ongoing optimisation.
- Act as the voice of the customer internally, providing insights that influence product development and strategy.
- Maintain high operational standards, using CRM and internal systems to track performance and opportunities.
What we’re looking for:
- Proven experience in B2B Account Management, ideally within the gift card and rewards industry or SaaS, payments, fintech, or a related space.
- A strong track record of growing key accounts and exceeding revenue targets.
- Confident in commercial conversations and negotiations, with the ability to influence senior stakeholders.
- Excellent communication and presentation skills, both virtual and in-person.
- Comfortable working with technical products and translating complex concepts into clear value for customers.
- Data-driven mindset with the ability to analyse performance and identify growth opportunities.
- Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment.
What success looks like:
- High customer retention rates across your portfolio.
- Consistent revenue growth from existing accounts.
- Strong, long-term client relationships at senior levels.
- Clear, actionable account plans and pipeline visibility.
Benefits:
- Enhanced annual leave of 26 days per annum (plus an additional day for your birthday).
- Private Medical care through Vitality.
- Employee Incentive Scheme.
- Access to Tillo’s Storefront with discounts & gift card vouchers.
- Hybrid Working.
- Top spec equipment including laptop, mouse, keyboard, monitor.
- Anniversary gifts.
- Monthly breakfasts, drinks, snacks and events.
- Team Learning & Development budget.
Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses.
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
Senior Account Manager employer: Tillo Inc
Contact Detail:
Tillo Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, know their products, and understand their market position. When you walk in, you want to show them you’re not just another candidate; you’re the one who gets their business.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific results you've delivered in previous roles. Use numbers and examples to illustrate how you've driven revenue or improved client relationships—this is what they want to hear!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that keeps you top of mind and shows your enthusiasm for the role.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Your Commercial Savvy: When writing your application, make sure to highlight your commercial awareness and experience in growing accounts. We want to see how you've driven revenue and built strong relationships with clients in the past.
Tailor Your Application: Don’t just send a generic CV and cover letter! Tailor your application to reflect the specific skills and experiences that align with the Senior Account Manager role. We love seeing candidates who take the time to connect their background to our needs.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your achievements and skills at a glance. Remember, we’re looking for someone who can communicate effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tillo Inc
✨Know Your Accounts Inside Out
Before the interview, make sure you research the key accounts you'll be managing. Understand their business models, challenges, and how Tillo's offerings can add value. This will help you demonstrate your commercial awareness and ability to drive revenue.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong relationships with senior stakeholders in previous roles. Highlight your ability to influence and negotiate effectively, as this is crucial for a Senior Account Manager position.
✨Be Data-Driven
Come equipped with data that showcases your past successes in account management. Discuss specific metrics like retention rates and revenue growth to illustrate your impact. This aligns perfectly with the role's focus on performance analysis.
✨Prepare for Technical Conversations
Since you'll be working closely with technical teams, brush up on any relevant technical knowledge related to APIs and integrations. Being able to translate complex concepts into clear value for customers will set you apart in the interview.