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- Tasks: Manage credit accounts, recover payments, and build customer relationships in a busy office.
- Company: Join Tillicoultry Quarries, a family-owned leader in the quarrying industry with over 90 years of success.
- Benefits: Enjoy competitive salary, 30 days leave, pension, employee discounts, and career development opportunities.
- Why this job: Be part of a passionate team, grow your career, and contribute to a company that values family and quality.
- Qualifications: Polite, organised, detail-oriented, with strong communication skills; finance experience is a plus but not required.
- Other info: Work hours are Monday to Friday, with occasional weekends based on business needs.
The predicted salary is between 28800 - 43200 £ per year.
ARE YOU LOOKING FOR A CAREER CHANGE WITH EXCELLENT DEVELOPMENT OPPORTUNITIES? TQ NEEDS YOU TO JOIN OUR TEAM!
ABOUT US
Tillicoultry Quarries is a successful and fast-growing family-owned quarrying company and major supplier of aggregates, asphalt, ready-mixed concrete, mortar, render and sports sand to the building and road construction industry. We operate at over 31 sites throughout Central Scotland, the North East of England and East Anglia.
Due to our continued success and rapid growth an excellent opportunity has arisen for a Credit Control Assistant based at our Head Office in Kilbagie. The successful candidates will be customer focused, reliable, well organised and be able to work well as part of a team in a busy office environment.
WHY JOIN OUR TEAM?
As a family business who have been in operation for over 90 years we invest in our people and offer excellent training and career development opportunities. Our culture has grown from family values, and we are proud to have a committed and passionate team of over 350 people working in a variety of different roles delivering a unique combination of quality materials and service excellence for our customers. We will provide you with an opportunity to build a long-term career by welcoming you into our family and investing in your future.
KEY RESPONSIBILITIES
- Running credit checks and opening new credit accounts in line with Tillicoultry Quarries terms and conditions
- Ensure payments due are recovered within agreed timescales
- Communicate issues around delayed payments back to the business effectively
- Manage disputes and escalate where necessary
- Build and develop excellent relationships with customers
- Process invoice/statement runs
- Allocate payments to customer credit accounts
WHAT DO WE NEED FROM YOU
- Polite, professional and courteous approach to dealing with customers
- Excellent attention to detail skills
- Excellent organisational and time management skills
- Excellent communication skills both verbal and written
- Ability to prioritise workload and work accurately under pressure
- Excellent IT Skills, proficient in Word, Excel, Outlook
- Experience working in a finance/accounts role would be advantageous but is not essential.
WHAT WE WILL GIVE YOU IN RETURN
- Competitive salary
- Company pension
- 30 days annual leave per year
- Holiday purchase scheme
- Employee Assistance Programme
- Free GP service
- Employee discounts platform
- Employee wellbeing platform
- Career development and internal progression
Hours: 9am - 5pm Monday to Friday with some weekend working required depending on the needs of the business. This is an exciting opportunity to fulfil an important role within a fast growing and successful business!
Working towards a diverse workforce and equal opportunities.
Credit Control Assistant in Alloa employer: Tillicoultry Quarries
Contact Detail:
Tillicoultry Quarries Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Assistant in Alloa
✨Tip Number 1
Research Tillicoultry Quarries and their values. Understanding their family-oriented culture and commitment to employee development can help you align your responses during interviews, showing that you're a good fit for their team.
✨Tip Number 2
Prepare examples of how you've successfully managed customer relationships in the past. Since the role requires excellent communication skills and a polite approach, having specific instances ready can demonstrate your capability.
✨Tip Number 3
Brush up on your IT skills, particularly in Excel and Word. Being proficient in these tools is essential for the role, so consider doing a quick online course or tutorial to refresh your knowledge before the interview.
✨Tip Number 4
Think about how you would handle disputes or delayed payments. Prepare a strategy or approach that you could discuss in the interview, as this will show your problem-solving skills and readiness for the challenges of the role.
We think you need these skills to ace Credit Control Assistant in Alloa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Credit Control Assistant role. Emphasise your attention to detail, organisational skills, and any previous finance/accounts experience.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to join Tillicoultry Quarries and how you can contribute to their team.
Highlight Customer Service Skills: Since the role requires excellent communication and customer relationship management, provide examples of how you've successfully dealt with customers in previous roles. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Tillicoultry Quarries
✨Show Your Customer Focus
Since the role requires a customer-focused approach, be prepared to discuss how you've successfully managed customer relationships in the past. Share specific examples that highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Organisational Skills
The job demands excellent organisational and time management skills. During the interview, mention any tools or methods you use to stay organised, and provide examples of how you've prioritised tasks in a busy environment.
✨Highlight Attention to Detail
Attention to detail is crucial for a Credit Control Assistant. Be ready to discuss situations where your meticulous nature has helped avoid errors or improved processes. This will show that you understand the importance of accuracy in financial roles.
✨Prepare for IT Proficiency Questions
As the role requires proficiency in Word, Excel, and Outlook, brush up on your skills and be prepared to answer questions about your experience with these tools. You might even want to mention any specific functions or features you are comfortable using.
