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- Tasks: Carry out multi-trade repairs and maintenance on new homes with a focus on customer service.
- Company: Join Tilia Homes, a 5-star housebuilder dedicated to people and the planet.
- Benefits: Enjoy 26 days holiday, pension scheme, life assurance, and employee assistance programme.
- Why this job: Make a real impact in building sustainable communities while developing your skills.
- Qualifications: Experience in carpentry, basic plumbing, and maintenance is essential; driving licence required.
- Other info: Fixed term contract until December 2026 with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Tilia Homes are an ambitious, 5 star housebuilder that put people and the planet at the heart of everything we do. We’re dedicated to delivering the best possible standards in design, build quality, and service for our customers. We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.
We have a vacancy for a Maintenance Operative. The post delivers multi-trade repairs and maintenance to new homes housing developments, providing excellent customer service at all times.
Our benefits include:
- Pension Scheme
- Life Assurance
- 26 days holiday with additional bank holidays
- Holiday Buy Scheme
- Employee Assistance Programme
The aim of the role is to carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works. This is a multi-trade post; it does not involve electrical or major plumbing works.
We have an opportunity for a Maintenance Operative to join our team working at our Northern Region on a fixed term contract up to 31st December 2026. This post will cover our North Yorkshire and Teeside developments.
Duties
- To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager.
- To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project.
- To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation.
- Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible.
- To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept.
- To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings.
- To provide a customer focused service at all times.
- To communicate effectively and work productively with all other staff.
- To undertake other related tasks that are reasonably requested by the Customer Services Manager.
- Observe and comply with the company policies and procedures for Health and Safety.
Experience
- Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential.
- Experience in a similar role would be an advantage.
- A full UK driving licence is required for this role.
Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers. Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet. Unypical is guided by its ambition to become the UK’s most customer-centric housebuilder.
Maintenance Operative in Stokesley employer: Tilia Homes
Contact Detail:
Tilia Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative in Stokesley
✨Tip Number 1
Get to know the company! Research Tilia Homes and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their mission of delivering quality homes and excellent customer service.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and help you make a memorable impression before the interview.
✨Tip Number 3
Prepare for practical assessments! As a Maintenance Operative, you might be tested on your skills. Brush up on your carpentry and maintenance techniques so you can showcase your abilities confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Tilia Homes team and contributing to their vision.
We think you need these skills to ace Maintenance Operative in Stokesley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you share our commitment to quality and customer service. A little personality goes a long way!
Tailor Your Experience: Make sure to highlight any relevant experience you have in carpentry, plumbing, or maintenance. We’re looking for someone who can hit the ground running, so connect your skills directly to what we do at Tilia Homes.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Maintenance Operative role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Tilia Homes
✨Know Your Trades
Brush up on your carpentry, basic plumbing, and maintenance skills. Be ready to discuss specific examples of past work you've done in these areas. This shows you’re not just familiar with the tasks but have hands-on experience.
✨Customer Service is Key
Since this role involves liaising with customers, think of times when you provided excellent customer service. Prepare to share how you kept clients informed and satisfied during your previous jobs. It’s all about showing you can represent the company positively.
✨Safety First
Familiarise yourself with health and safety regulations relevant to maintenance work. Be prepared to discuss how you ensure safety on the job. This demonstrates your commitment to working responsibly and adhering to company policies.
✨Be Organised
Talk about how you keep track of your work, including time management and record-keeping. Mention any systems or methods you use to ensure efficiency and minimise waste. This will highlight your ability to manage multiple tasks effectively.
